Outage in CodaBox

Emails with tokens for software connections are not being sent.

Resolved Major

May 21, 2024 - Started 9 months ago - Lasted about 2 hours
Official incident page

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Outage Details

Requesting a token via a software to connect to CodaBox is not working at the moment. The email is not being sent. We are investigating the issue.

Components affected

CodaBox CODA CodaBox VOICI

Latest Updates ( sorted recent to last )

RESOLVED 9 months ago - at 05/21/2024 12:21PM

This incident has been resolved.

MONITORING 9 months ago - at 05/21/2024 10:40AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 9 months ago - at 05/21/2024 10:00AM

Requesting a token via a software to connect to CodaBox is not working at the moment. The email is not being sent.

We are investigating the issue.

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