Some products are hard down

Between 03-07-2024 20:08 UTC to 04-07-2024 02:30 UTC, we experienced public link inaccessible for anonymous users and the mission control page failed to load for the Confluence product. The problem has been resolved and the service is operating normally.

We have identified that anonymous users are affected by the public links, and the fix has already been implemented across all sites. This has also resolved the issue of mission control. We are currently in the monitoring phase.

We currently notice the incident has affected the public link and the Confluence Mission control. We are still investigating the problem and will provide updates within the next hour.

We are currently investigating the restoration of the public link and will provide updates within the next hour.

Public links are failing and we are still investigating the issue.

We are investigating an issue with that is impacting Atlassian, Atlassian Partners, Atlassian Support, Confluence, Jira Work Management, Jira Service Management, Jira, Opsgenie, Atlassian Developer, Atlassian (deprecated), Trello, Atlassian Bitbucket, Guard, Jira Align, Jira Product Discovery, Atlas, Atlassian Analytics, and Rovo Cloud customers. We will provide more details within the next hour.