Outage in Contentful

Publishing delays for some Team tier customers

Resolved Minor
April 17, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are investigating an issue where a subset of customers (on Team tier) are experiencing delays with publishing and content being out of date.
Components affected
Contentful Content Management API
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 04/17/2024 11:55AM

This incident has been resolved.

MONITORING 3 months ago - at 04/17/2024 11:24AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 3 months ago - at 04/17/2024 11:21AM

Some customers on our Team tier as still experiencing issues where they can publish successfully but the cache is not purged immediately so the are receiving stale content from Contentful's Delivery APIs.
We have identified the cause of the issue and are working on a fix.

INVESTIGATING 3 months ago - at 04/17/2024 11:05AM

We are investigating an issue where a subset of customers (on Team tier) are experiencing delays with publishing and content being out of date.

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