Outage in ControlUp

Legacy Data pipe delayed - US Region

Resolved Minor
November 25, 2024 - Started 26 days ago - Lasted about 6 hours
Official incident page

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Outage Details

We have identified an issue with the hosts providing the legacy data reports in the US region. We have a fix currently being deployed but organizations who have not yet upgraded and moved to streaming data reports will see delays. A reminder that the legacy data pipe will be shut down on December 1, 2024. Please upgrade your organization's Real-Time DX components before then to ensure no gaps in historical data. If you have already upgraded to version 8.8 MR or higher no action is required.
Latest Updates ( sorted recent to last )
RESOLVED 26 days ago - at 11/26/2024 03:19AM

This incident has been resolved and operations are back to normal

IDENTIFIED 26 days ago - at 11/25/2024 09:48PM

We have identified an issue with the hosts providing the legacy data reports in the US region. We have a fix currently being deployed but organizations who have not yet upgraded and moved to streaming data reports will see delays. A reminder that the legacy data pipe will be shut down on December 1, 2024. Please upgrade your organization's Real-Time DX components before then to ensure no gaps in historical data. If you have already upgraded to version 8.8 MR or higher no action is required.

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