Outage in Cumulocity
Cumulocity IoT DataHub (CDH) for cumulocity.com experiencing issues
Resolved Major
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Outage Details
Components affected
Cumulocity cumulocity.com API ServicesLatest Updates ( sorted recent to last )
The issue has been resolved by implementing multiple changes to hardware and software configurations. Thank you for your patience.
The change has been implemented successfully. We are continuing to monitor the situation.
We have applied several recommendations of the third-party vendor, however every time the system went back to unstable state. We will now implement further recommendations, which require full downtime of Dremio. The expected downtime is about one hour.
The hotfix did not work as planned and Dremio is still unstable. We have escalated with the third-party vendor and are following up with them.
The hotfix version has been deployed. We are monitoring the environment.
After testing in staging environments, a hotfix version of DataHub is ready. We will deploy it shortly.
Users may experience instability and unavailability of the service. We have identified the issue, a hotfix is being tested in our staging environment.
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