Outage in Currencycloud

Increase in LOCAL EUR payments failing

Resolved Minor
September 18, 2024 - Started 10 days ago - Lasted about 2 hours
Official incident page

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Outage Details

We are investigating an increase in LOCAL EUR payment failures, this issue is not impacting all payments. Payments are failing with technical error We are investigating the cause of this increase and will provide an update as soon as possible.
Components affected
Currencycloud Payments
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 09/18/2024 10:23AM

The issue has been resolved. All payments that previously failed with a "technical error" must be resent.

We apologies for any inconvenience this has caused.

INVESTIGATING 10 days ago - at 09/18/2024 08:47AM

We are investigating an increase in LOCAL EUR payment failures, this issue is not impacting all payments.

Payments are failing with technical error

We are investigating the cause of this increase and will provide an update as soon as possible.

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