Outage in Daily

Problems connecting to rooms

Resolved Minor
March 13, 2023 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We're investigating reports of problems when trying to join calls.
Components affected
Daily Core Call Experience
Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 03/13/2023 11:10PM

This incident has been resolved.

MONITORING almost 2 years ago - at 03/13/2023 08:46PM

We've identified an issue that was causing some users to receive an error when trying to join a call. Affected users would see an error in the console starting with "web socket connection failed". We've rolled back a platform update from earlier today, and the errors have stopped. We're still diagnosing the problem with the platform update, but operations are back to normal.

INVESTIGATING almost 2 years ago - at 03/13/2023 08:36PM

We're investigating reports of problems when trying to join calls.

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