Outage in Descript

Edits not syncing across devices

Resolved Minor
September 22, 2025 - Started about 1 month ago - Lasted 1 day

Incident Report

Some users have seen that edits they’ve made are not syncing to the cloud. We have identified what appears to be the root cause of the issue and are working on a fix

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Latest Updates ( sorted recent to last )
MONITORING about 1 month ago - at 09/22/2025 02:00PM

Edits made by users on one device were not syncing across devices, leading to missing changes when opening projects elsewhere. We have identified the root cause and applied a fix that should allow those edits to sync to the cloud.
Please open the project in the platform (i.e. Desktop or Web App) where you initially made the edits in order to make sure the edits sync successfully.

IDENTIFIED about 1 month ago - at 09/22/2025 01:21PM

Some users have seen that edits they’ve made are not syncing to the cloud. We have identified what appears to be the root cause of the issue and are working on a fix

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