Outage in DigitalOcean

Managed Databases Control Plane

Resolved Minor
March 27, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

As of 00:30 UTC, our Engineering team has identified an issue that impacts the control plane for Managed Databases. Users may experience errors with creating, resizing, or updating trusted sources for PostgreSQL, MySQL, Redis, and Kafka clusters, in all regions. Due to updates to trusted sources being impacted, connections to Database clusters from newly added trusted sources will fail. This includes new Managed Kubernetes nodes, Droplets, and Apps using Databases. Our team is working to deploy a fix and we will provide another update soon.

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 03/27/2024 05:01AM

Our Engineering team has confirmed that this incident has been fully resolved.

We appreciate your patience throughout this process and if you continue to experience problems, please open a ticket with our support team for further review.

MONITORING over 1 year ago - at 03/27/2024 04:42AM

Our Engineering team has implemented a fix to resolve the issue with our Managed Databases services. At this time, users should no longer face issues creating, resizing, or updating trusted sources for PostgreSQL, MySQL, Redis, and Kafka clusters, in any region.

We are monitoring the situation closely and will post an update as soon as we confirm the issue is fully resolved.

IDENTIFIED over 1 year ago - at 03/27/2024 03:55AM

As of 00:30 UTC, our Engineering team has identified an issue that impacts the control plane for Managed Databases. Users may experience errors with creating, resizing, or updating trusted sources for PostgreSQL, MySQL, Redis, and Kafka clusters, in all regions.

Due to updates to trusted sources being impacted, connections to Database clusters from newly added trusted sources will fail. This includes new Managed Kubernetes nodes, Droplets, and Apps using Databases.

Our team is working to deploy a fix and we will provide another update soon.

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