Outage in DigitalOcean

Gradient AI Platform Agent Creation.

Resolved Minor
October 29, 2025 - Started 24 days ago - Lasted about 4 hours
Official incident page

Incident Report

As of 18:50 UTC, our Engineering team is investigating reports of agent creation issues impacting customers using a VPC on the GradientAI platform. At this point, affected users may experience errors where the agent creation process is stuck on "Waiting for Deployment." We apologize for the inconvenience and will share an update once we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED 24 days ago - at 10/29/2025 11:59PM

This incident has been resolved.

IDENTIFIED 24 days ago - at 10/29/2025 09:12PM

We are continuing to work on a fix for this issue.

IDENTIFIED 24 days ago - at 10/29/2025 09:11PM

Our Engineering team has identified the cause of the issue with the deployment of Gradient AI Platform Agents in VPCs and is actively working on a fix.

We will post an update as soon as the fix has rolled out or there is additional information to share.

IDENTIFIED 24 days ago - at 10/29/2025 09:09PM

Our Engineering team has identified the cause of the issue with the deployment of Gradient AI Platform Agents in VPCs and is actively working on a fix.

We will post an update as soon as the fix has rolled out or there is additional information to share.

INVESTIGATING 24 days ago - at 10/29/2025 08:26PM

As of 18:50 UTC, our Engineering team is investigating reports of agent creation issues impacting customers using a VPC on the GradientAI platform. At this point, affected users may experience errors where the agent creation process is stuck on "Waiting for Deployment." We apologize for the inconvenience and will share an update once we have more information.

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