Outage in DigitalOcean

Managed Databases CRUD Operations

Resolved Minor
December 10, 2024 - Started 11 days ago - Lasted about 6 hours
Official incident page

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Outage Details

Our Engineering team is investigating an issue causing Managed Database clusters to take longer than usual to be created. Our team is currently assessing the root cause and working to resolve the issue as quickly as possible. Existing database clusters are not affected, and all other services are operating normally. We apologize for any inconvenience this may cause and will share an update as soon as we have more information.
Latest Updates ( sorted recent to last )
RESOLVED 11 days ago - at 12/11/2024 12:56AM

From 16:10 UTC to 22:46 UTC, users may have experienced issues while executing Managed Database CRUD Operations.

Our Engineering team has confirmed the full resolution of the issue impacting Managed Database CRUD Operations, and all systems are now operating normally.
Users may safely resume operations, including upgrades, resizes, forking, and ad-hoc maintenance patches.

If you continue to experience problems, please open a ticket with our support team. We apologize for any inconvenience.

MONITORING 11 days ago - at 12/10/2024 10:54PM

Our Engineering team has implemented a fix for the issue impacting Managed Database CRUD Operations. The team is monitoring the situation, and we will share an update once this is fully resolved.

IDENTIFIED 11 days ago - at 12/10/2024 10:44PM

Our Engineering team has identified the cause of the issue that is impacting Managed Database CRUD Operations and is actively working on a fix.

To avoid potential downtime, we continue to ask users to refrain from performing operations that trigger node rotations, such as upgrades, resizes, forking, and ad-hoc maintenance patches.

Existing database clusters remain unaffected as long as no node rotation occurs due to DNS issues, and all other services are functioning as expected.

We apologize for any inconvenience caused and appreciate your patience as we work diligently to address the situation. Further updates will be shared as soon as they become available.

INVESTIGATING 11 days ago - at 12/10/2024 08:11PM

During our investigation, we identified that operations triggering node rotation, such as upgrades, resizes, forking and ad-hoc maintenance patches, may also be impacted. To prevent potential downtime, we recommend avoiding these operations until the issue is fully resolved.

We apologize for the inconvenience and appreciate your patience as we work to address the situation.

INVESTIGATING 11 days ago - at 12/10/2024 07:22PM

Our Engineering team is investigating an issue causing Managed Database clusters to take longer than usual to be created. Our team is currently assessing the root cause and working to resolve the issue as quickly as possible.

Existing database clusters are not affected, and all other services are operating normally.

We apologize for any inconvenience this may cause and will share an update as soon as we have more information.

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