Outage in Doctolib

Incident en cours / Laufender Vorfall / Allerta in corso

Resolved Major
January 12, 2024 - Started 11 months ago - Lasted about 5 hours
Official incident page

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Outage Details

We've identified a technical issue affecting a limited number of users using Deutsche Telekom in the area of the Ruhrgebiet, Munich, Frankfurt and Dusseldorf. Our team is actively working to resolve this as quickly as possible. In the meantime, affected users should be able to connect to Doctolib using an alternative internet provider. We appreciate your patience and understanding during this time. --- Zurzeit gibt es eine technische Störung, die vereinzelt den Zugang zu unseren Services für Nutzer der Deutschen Telekom im Ruhrgebiet, in München, Frankfurt und Düsseldorf beeinträchtigt. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten. In der Zwischenzeit sollten die betroffenen Nutzer in der Lage sein, sich über einen alternativen Internetanbieter mit Doctolib zu verbinden. Unser gesamtes Team arbeitet intensiv daran, die Störung so schnell wie möglich zu beheben. Wir informieren Sie hier fortlaufend, bis das Problem behoben ist.
Latest Updates ( sorted recent to last )
RESOLVED 11 months ago - at 01/12/2024 01:41PM

This incident has been resolved.

MONITORING 11 months ago - at 01/12/2024 12:46PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 11 months ago - at 01/12/2024 11:16AM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 01/12/2024 09:12AM

We are continuing to work on a fix for this issue.

IDENTIFIED 11 months ago - at 01/12/2024 09:06AM

We've identified a technical issue affecting a limited number of users using Deutsche Telekom in the area of the Ruhrgebiet, Munich, Frankfurt and Dusseldorf. Our team is actively working to resolve this as quickly as possible. In the meantime, affected users should be able to connect to Doctolib using an alternative internet provider. We appreciate your patience and understanding during this time.

---

Zurzeit gibt es eine technische Störung, die vereinzelt den Zugang zu unseren Services für Nutzer der Deutschen Telekom im Ruhrgebiet, in München, Frankfurt und Düsseldorf beeinträchtigt. Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten. In der Zwischenzeit sollten die betroffenen Nutzer in der Lage sein, sich über einen alternativen Internetanbieter mit Doctolib zu verbinden. Unser gesamtes Team arbeitet intensiv daran, die Störung so schnell wie möglich zu beheben. Wir informieren Sie hier fortlaufend, bis das Problem behoben ist.

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