Outage in Doctolib

[Ongoing] Incident en cours (Messagerie patients) / Laufender Vorfall (Patienten-Nachrichten) / Allerta in corso (Messaggistica pazienti)

Resolved Minor
February 15, 2024 - Started 10 months ago - Lasted about 1 hour
Official incident page

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Outage Details

Nous rencontrons actuellement des difficultés techniques qui peuvent vous empêcher d'utiliser les services de Doctolib. Notre équipe est pleinement mobilisée pour y remédier dans les plus brefs délais. Nous vous prions de bien vouloir nous excuser pour les désagréments causés et vous remercions pour votre patience. --- Aktuell kommt es vereinzelt zu technischen Schwierigkeiten mit unseren Doctolib Diensten. Unser Team arbeitet kontinuierlich daran, diese so schnell wie möglich zu beheben. Wir möchten uns für die Unannehmlichkeiten, die Ihnen und Ihren Patient:innen dadurch entstehen könnten, ausdrücklich bei Ihnen entschuldigen. --- Stiamo attualmente riscontrando difficoltà tecniche che potrebbero impedirti di utilizzare alcune funzioni di Doctolib. Il nostro team è già al lavoro per risolvere il problema nel più breve tempo possibile. Ci scusiamo per gli eventuali disagi causati e ti ringraziamo per la tua pazienza.
Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 02/15/2024 09:30AM

Incident résolu (Messagerie patient) / Vorfall behoben (Patienten-Nachrichten) / Allerta risolto (Messaggistica pazienti)

MONITORING 10 months ago - at 02/15/2024 09:00AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 10 months ago - at 02/15/2024 08:42AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 10 months ago - at 02/15/2024 08:42AM

Nous rencontrons actuellement des difficultés techniques qui peuvent vous empêcher d'utiliser les services de Doctolib. Notre équipe est pleinement mobilisée pour y remédier dans les plus brefs délais. Nous vous prions de bien vouloir nous excuser pour les désagréments causés et vous remercions pour votre patience.

---

Aktuell kommt es vereinzelt zu technischen Schwierigkeiten mit unseren Doctolib Diensten. Unser Team arbeitet kontinuierlich daran, diese so schnell wie möglich zu beheben. Wir möchten uns für die Unannehmlichkeiten, die Ihnen und Ihren Patient:innen dadurch entstehen könnten, ausdrücklich bei Ihnen entschuldigen.

---

Stiamo attualmente riscontrando difficoltà tecniche che potrebbero impedirti di utilizzare alcune funzioni di Doctolib. Il nostro team è già al lavoro per risolvere il problema nel più breve tempo possibile. Ci scusiamo per gli eventuali disagi causati e ti ringraziamo per la tua pazienza.

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