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The incident, mainly affecting our Asian customers and caused by a temporary disruption of routing between Europe and Asia, has now been solved.
No ripercussion on any Dualog service has been detected.
The issue has been identified and its resolution requires the involvement of a third party. We currently are in contact with the relevant service provider and will update the status as the situation matures.
We are continuing to investigate the issue and will update the status as the situation evolves.
Operational slowness has been reported on a few modules of the apps.dualog.com portal. All ship services running normally.
We are investigating the issue and will update the status as the situation evolves.
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