Outage in e-conomic

Issues with sending Approval emails

Resolved Minor
June 27, 2024 - Started 5 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Approval emails and select system notifications are not sent out due to a certificate issue with one of our Third Parties. We're working with them to get the issue resolved as soon as possible. As a work around approvals can be done through the mobile app or in the Inbox. Sending of invoices is not affected.
Components affected
e-conomic Other
Latest Updates ( sorted recent to last )
RESOLVED 5 months ago - at 06/27/2024 09:35AM

This incident has been resolved.

MONITORING 5 months ago - at 06/27/2024 07:41AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 5 months ago - at 06/27/2024 06:24AM

Approval emails and select system notifications are not sent out due to a certificate issue with one of our Third Parties. We're working with them to get the issue resolved as soon as possible.
As a work around approvals can be done through the mobile app or in the Inbox.
Sending of invoices is not affected.

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