Outage in Edgenuity

Twig Science Elementary - Students See and Error On Dashboard

Resolved Major
October 29, 2024 - Started 25 days ago - Lasted about 2 hours
Official incident page

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Outage Details

Our team is actively investigating an issue impacting users of Twig Science Elementary. Students with lessons see an error message when loading the dashboard. We apologize for the inconvenience and will provide an update soon.
Latest Updates ( sorted recent to last )
RESOLVED 25 days ago - at 10/29/2024 05:17PM

We are happy to report that users should now be able to resume activities without difficulty.

We apologize for the prior inconvenience.

MONITORING 25 days ago - at 10/29/2024 05:03PM

Our team has implemented a solution, and we are actively monitoring to ensure no further issues.

Thank you for your patience.

INVESTIGATING 25 days ago - at 10/29/2024 03:45PM

Our team is actively investigating an issue impacting users of Twig Science Elementary.

Students with lessons see an error message when loading the dashboard.

We apologize for the inconvenience and will provide an update soon.

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