Outage in Elevate

TV Channel Issue - Delta County Locals

Resolved Major
September 03, 2024 - Started 4 months ago - Lasted 6 days
Official incident page

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Outage Details

The Elevate Network Operations Team is aware of a broadcasting issue affecting Delta County local ABC Channel 7. We are actively working with upstream providers to restore services. We appreciate your patience!
Components affected
Elevate TV
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/09/2024 02:05PM

The incident has been resolved. All previously affected channels are now accurate and broadcasting appropriately. Please contact Elevate for any further assistance. Thank you for your patience!

IDENTIFIED 4 months ago - at 09/05/2024 02:17PM

Our upstream providers have identified the problem and are actively working on implementing a fix. Unfortunately, there is no ETA at this time. We appreciate your patience while they resolve the issue.

IDENTIFIED 4 months ago - at 09/04/2024 02:37PM

The NOC team is aware of a broadcasting issue affecting Delta County local ABC Channel 7. It has also been brought to our attention that Channel 955 CometTV and Channel 956 CHARGE! are also affected. We are actively working with upstream providers to restore services. We appreciate your patience!

IDENTIFIED 4 months ago - at 09/03/2024 10:18PM

Our upstream provider is still investigating the cause of the issue with ABC Channel 7 for all Delta County TV customers. We appreciate your patience while we work toward a resolution.

IDENTIFIED 4 months ago - at 09/03/2024 06:53PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 4 months ago - at 09/03/2024 06:51PM

The Elevate Network Operations Team is aware of a broadcasting issue affecting Delta County local ABC Channel 7. We are actively working with upstream providers to restore services. We appreciate your patience!

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