Outage in Episerver

Cloudflare outage causing service disruption

Resolved Major
October 30, 2023 - Started about 2 years ago - Lasted about 5 hours
Official incident page

Incident Report

We are currently aware of an active incident with Cloudflare that is affecting our products and services. We are continuing to investigate and correspond with Cloudflare to push for rapid mitigation.
Components affected
Episerver Tracking Episerver Campaign Secured File Transfer Service (SFTP) Episerver Everweb DC SE1 (Stockholm) Episerver Campaign E-Mail Submission via SMTP Episerver Subscribe and unsubscribe service Episerver Online versions of mailings Episerver Bounce management Episerver Everweb DC SE2 (Stockholm) Episerver Campaign APIs (REST, HTTP, SOAP) Episerver Campaign user interface Episerver Hosting of images and files Episerver E-mail dispatch

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Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 10/31/2023 01:34AM

This incident has been resolved

MONITORING about 2 years ago - at 10/30/2023 08:45PM

The issue has been identified with Cloudflare and they have pushed out a fix. Their status page shows full health again but we will continue to monitor the health of our services.

INVESTIGATING about 2 years ago - at 10/30/2023 08:36PM

We are currently aware of an active incident with Cloudflare that is affecting our products and services. We are continuing to investigate and correspond with Cloudflare to push for rapid mitigation.

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