Outage in Episerver
Content Recommendations - Performance Degraded
Resolved MinorIncident Report
We are investigating an issue affecting the Content Recommendations service for a subset of customers in the EMEA region, which may cause increased latency in rendering some content, such as serving images. Teams are working to identify a fix as soon as possible.
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Latest Updates ( sorted recent to last )
RESOLVED
about 4 hours ago - at 10/27/2025 05:22PM
Performance has remained steady and healthy. This incident has been resolved.
MONITORING
about 5 hours ago - at 10/27/2025 04:02PM
A fix has been implemented by our upstream platform vendor, and we are monitoring the results.
INVESTIGATING
about 7 hours ago - at 10/27/2025 02:46PM
We are investigating an issue affecting the Content Recommendations service for a subset of customers in the EMEA region, which may cause increased latency in rendering some content, such as serving images. Teams are working to identify a fix as soon as possible.
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