Outage in Episerver
Content Recommendations - Intermittent Dashboard Issues in APAC region
Resolved MinorIncident Report
We have identified an intermittent issue impacting Content Recommendations dashboard. Currently, a part of requests to the reporting dashboard may fail for a subset of customers.
This incident is confined to the administrative dashboard only. End-user delivery, including recommendations and widgets, remains fully operational.
We are working toward a resolution and appreciate your patience. New updates will be shared when available.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 04/09/2026 10:31AM
This incident has been resolved.
MONITORING
5 days ago - at 04/09/2026 09:16AM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
5 days ago - at 04/09/2026 08:50AM
We have identified an intermittent issue impacting Content Recommendations dashboard. Currently, a part of requests to the reporting dashboard may fail for a subset of customers.
This incident is confined to the administrative dashboard only. End-user delivery, including recommendations and widgets, remains fully operational.
We are working toward a resolution and appreciate your patience. New updates will be shared when available.
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