Outage in ESET
ESET PROTECT(cloud) sending syslog messages delayed
Resolved Minor
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Outage Details
We are currently experiencing a partial outage affecting the transmission of syslog messages. This issue is impacting the ability to send logs(real-time) from the PROTECT(cloud) instances.
Components affected
ESET PROTECT CloudLatest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 04/08/2025 09:00AM
This incident has been resolved.
MONITORING
about 1 month ago - at 04/04/2025 09:00AM
Some customers may continue to experience delays until the high volume of events in their queue has been fully processed.
MONITORING
about 1 month ago - at 04/04/2025 06:53AM
Real-time log sending functionality is restored in EU region as well. Switching to monitoring phase.
IDENTIFIED
about 1 month ago - at 04/03/2025 06:40PM
- Real-time log sending functionality is restored in US region
- EU region audit logs sending is up to date
- Events from ESET Inspect and ESET Protect are still delayed in EU region by an hour - the delay is shortening over time and eventually will be gone.
IDENTIFIED
about 1 month ago - at 04/03/2025 11:59AM
The root cause has been found and the situation should improve
INVESTIGATING
about 1 month ago - at 04/03/2025 10:32AM
We are currently experiencing a partial outage affecting the transmission of syslog messages. This issue is impacting the ability to send logs(real-time) from the PROTECT(cloud) instances.
Latest ESET outages
ESET PROTECT Cloud is not sending Syslog events. - 16 days ago
ESET PROTECT Agents have problem with replication - 24 days ago
ESA push outage - about 1 month ago
In some regions, it is not possible to login into PROTECT instances. - about 1 month ago
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