Outage in Exact System

EOL/RLZ – PSD2 banking links with Rabobank and ING cannot be created or renewed (NL)

Resolved Minor
July 05, 2023 - Started over 2 years ago - Lasted about 22 hours
Official incident page

Incident Report

The creation of a new PSD2 bank link is not possible as the process does not get started. You will receive the error 'a problem has occurred, please try again'. Trying again does currently not solve the issue. We are working on the solution. You can expect status updates as soon as new information is available. Our apologies for the inconvenience.
Components affected
Exact System Exact API Exact System Project Management Exact System Support department Exact System Boekhouden Exact System Mijn[Kantoor] Exact System Salaris voor Accountancy Exact System Salaris voor bedrijven Exact System Productie Exact System Handel Exact System Accountancy Exact System Scan & Herken Exact System Exact bouw7 Exact System Uren & Facturen

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 07/06/2023 06:28AM

This incident has been resolved. It is possible to create or renew a PSD2 link for Rabobank and ING. Our apologies for the inconvenience caused.

IDENTIFIED over 2 years ago - at 07/05/2023 09:08AM

The creation of a new PSD2 bank link is not possible as the process does not get started. You will receive the error 'a problem has occurred, please try again'. Trying again does currently not solve the issue. We are working on the solution. You can expect status updates as soon as new information is available. Our apologies for the inconvenience.

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