Outage in Exact System

Exact Online Payroll – Labor disability pension calculates with incorrect values In the Afbouw employment conditions groups

Resolved Minor
January 22, 2025 - Started about 2 months ago - Lasted 14 days
Official incident page

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Outage Details

In the Afbouw employment conditions groups (Exact ECG codes NL-5701A and NL-5701B) the premium, franchise and maximum values have not yet been updated to the new 2025 values in the components 5701-04 en 5701-015 for labor disability pension. We are working on a solution. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/05/2025 10:26AM

The labor disability pension premium percentages, tax free and maximum amount in employment conditions groups NL-5701A and NL-5701B have been adjusted. To calculate retroactively with the correct values, create a correction request via [employees > payroll > correction requests] with start date 1-1-2025. A recalculation will then take place in the next salary calculation. Our apologies for the inconvenience.

IDENTIFIED about 2 months ago - at 01/22/2025 01:57PM

In the Afbouw employment conditions groups (Exact ECG codes NL-5701A and NL-5701B) the premium, franchise and maximum values have not yet been updated to the new 2025 values in the components 5701-04 en 5701-015 for labor disability pension. We are working on a solution. Our apologies for the inconvenience.

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