Outage in Exact System

Exact Online - Not able to log in to the Inventory Management App (NL)

Resolved Minor
February 04, 2025 - Started 1 day ago - Lasted about 4 hours
Official incident page

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Outage Details

You may experience that you receive a error message stating "Client with identifier xxx not found" when trying to log in to the Inventory Management App. We are investigating this issue. This page will be updated as soon as more information is available. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED about 21 hours ago - at 02/04/2025 11:24AM

The issue has been resolved. It is possible again to log in to the Inventory Management App without receiving unexpected errors. Our apologies for the inconvenience.

MONITORING about 24 hours ago - at 02/04/2025 09:08AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 02/04/2025 07:34AM

You may experience that you receive a error message stating "Client with identifier xxx not found" when trying to log in to the Inventory Management App. We are investigating this issue. This page will be updated as soon as more information is available. Our apologies for the inconvenience.

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