Outage in Expensya

Performance degradation

Resolved Minor
November 12, 2024 - Started about 1 month ago - Lasted about 2 hours
Official incident page

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Outage Details

We're currently experiencing some slowness on our Web and mobile Apps. Our team is on the task and we expect this issue to be temporary. During this time, you might face some delays; if possible, we suggest postponing non-urgent tasks on Expensya. We will keep you updated and will work promptly to resolve this issue soon. We appreciate your patience.
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/12/2024 10:29AM

Dear users,

This incident has been resolved.

Thank you again for your patience.

MONITORING about 1 month ago - at 11/12/2024 10:03AM

Dear Users,

We are pleased to inform you that the earlier reported slowness on our web and mobile apps has significantly improved and we are currently monitoring the situation to ensure stability.

We apologize for any inconvenience this may have caused and we appreciate your patience and understanding during this time.

Sincerely,

IDENTIFIED about 1 month ago - at 11/12/2024 09:37AM

We continue working to resolve the observed slowness.
We will keep you informed of any updates

IDENTIFIED about 1 month ago - at 11/12/2024 09:03AM

The issue has been identified and a fix is being implemented

INVESTIGATING about 1 month ago - at 11/12/2024 08:29AM

We're currently experiencing some slowness on our Web and mobile Apps.
Our team is on the task and we expect this issue to be temporary.
During this time, you might face some delays; if possible, we suggest postponing non-urgent tasks on Expensya.
We will keep you updated and will work promptly to resolve this issue soon.
We appreciate your patience.

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