Outage in Extensiv

Invalid Request Error when creating labels through Stamps.com

Resolved Minor
July 31, 2025 - Started 3 months ago - Lasted about 2 hours
Official incident page

Incident Report

Our upstream provider, Stamps.com, is currently experiencing an issue which is affecting our ability to create USPS labels. Users who generate USPS labels using Stamps.com may be affected. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider. We will send an additional update in one hour.
Components affected
Extensiv Small Parcel Suite

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Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 07/31/2025 02:29PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 07/31/2025 01:43PM

We are continuing to investigate this issue.

INVESTIGATING 3 months ago - at 07/31/2025 12:42PM

Our upstream provider, Stamps.com, is currently experiencing an issue which is affecting our ability to create USPS labels. Users who generate USPS labels using Stamps.com may be affected.

We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider. We will send an additional update in one hour.

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