Outage in Extensiv

Invalid Request Error when creating labels through Stamps.com

Resolved Minor
July 31, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

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Outage Details

Our upstream provider, Stamps.com, is currently experiencing an issue which is affecting our ability to create USPS labels. Users who generate USPS labels using Stamps.com may be affected. We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider. We will send an additional update in one hour.
Components affected
Extensiv Small Parcel Suite
Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 07/31/2025 02:29PM

This incident has been resolved.

INVESTIGATING 1 day ago - at 07/31/2025 01:43PM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 07/31/2025 12:42PM

Our upstream provider, Stamps.com, is currently experiencing an issue which is affecting our ability to create USPS labels. Users who generate USPS labels using Stamps.com may be affected.

We will resolve this incident once we have received confirmation the issue has been resolved from our upstream provider. We will send an additional update in one hour.

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