Outage in F5 Distributed Cloud

Customer Traffic Impact on Regional Edges

Resolved Minor
January 23, 2024 - Started almost 2 years ago - Lasted about 14 hours
Official incident page

Incident Report

F5 Distributed Cloud team has identified an issue which is causing a traffic impact on Regional edges. We are working to fix the issue.
Components affected
F5 Distributed Cloud Melbourne, Australia F5 Distributed Cloud Toronto, Canada F5 Distributed Cloud New York, NY, United States F5 Distributed Cloud Amsterdam, Netherlands F5 Distributed Cloud Singapore, Singapore F5 Distributed Cloud Frankfurt, Germany F5 Distributed Cloud Seattle, WA, United States F5 Distributed Cloud Hong Kong, Asia F5 Distributed Cloud Chennai, India F5 Distributed Cloud Stockholm, Sweden F5 Distributed Cloud Madrid, Spain F5 Distributed Cloud Atlanta, GA, United States F5 Distributed Cloud Paris, France F5 Distributed Cloud London, United Kingdom F5 Distributed Cloud Dallas, TX, United States F5 Distributed Cloud San Jose, CA, United States F5 Distributed Cloud Ashburn, VA, United States F5 Distributed Cloud Sydney, Australia F5 Distributed Cloud Osaka, Japan F5 Distributed Cloud Mumbai, India F5 Distributed Cloud Lisbon, Portugal F5 Distributed Cloud Sao Paulo, Brazil F5 Distributed Cloud Tokyo, Japan

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Latest Updates ( sorted recent to last )
RESOLVED almost 2 years ago - at 01/24/2024 07:43AM

We have deployed hotfix into all region and verified system are running stable.

MONITORING almost 2 years ago - at 01/24/2024 06:19AM

We have deployed the hotfix on all the Regional edges

IDENTIFIED almost 2 years ago - at 01/24/2024 03:27AM

We are continuing to deploy the fix on all Regional edges

IDENTIFIED almost 2 years ago - at 01/24/2024 12:28AM

We are deploying the fix in production.

IDENTIFIED almost 2 years ago - at 01/23/2024 10:31PM

We are testing the fix in our lower environments

IDENTIFIED almost 2 years ago - at 01/23/2024 09:13PM

We have identified issue and we are working on the fix for it.

IDENTIFIED almost 2 years ago - at 01/23/2024 06:20PM

F5 Distributed Cloud team has identified an issue which is causing a traffic impact on Regional edges. We are working to fix the issue.

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