Outage in FieldEdge

Twilio Integration Issue

Resolved Minor
September 11, 2024 - Started about 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

FieldEdge is experiencing issues with call functionality specifically for members utilizing the Twilio integration. We are actively troubleshooting the issue and will post updates regularly.
Components affected
FieldEdge Site East FieldEdge Site West

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Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 09/11/2024 03:04PM

Our Twilio call and text messaging integration has been restored to normal functionality. All calls should now be routing and receiving correctly. Please contact support if you continue to have issues.

INVESTIGATING about 1 year ago - at 09/11/2024 02:30PM

FieldEdge is experiencing issues with call functionality specifically for members utilizing the Twilio integration. We are actively troubleshooting the issue and will post updates regularly.

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