Outage in FieldEdge
Degraded Performance Due to External Vendor Outage
Resolved Major
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Outage Details
FieldEdge is aware of degraded performance across a number of services. These services include our support chat integration, payment processing, PDF generation, and others. These outages are related to a third-party global cloud outage that many of our integrated products rely on. We will continue to investigate this issue and work with the related impacted partners.
If you need to contact support, you can still chat using the following URL: https://xplorcontactcenter.my.site.com/fieldedge/s/
Latest Updates ( sorted recent to last )
RESOLVED
14 days ago - at 06/13/2025 02:36AM
This incident has been resolved.
MONITORING
15 days ago - at 06/12/2025 09:36PM
FieldEdge services have been restored. The underlying third-party global cloud outage has been resolved and our integrated products have been stabilized. If you are still experiencing degraded performance or unavailable services please reach out to FieldEdge support to report the issue. We will continue to monitor all services to ensure continued availability.
INVESTIGATING
15 days ago - at 06/12/2025 08:01PM
We are continuing to investigate this issue.
INVESTIGATING
15 days ago - at 06/12/2025 08:01PM
FieldEdge is aware of degraded performance across a number of services. These services include our support chat integration, payment processing, PDF generation, and others. These outages are related to a third-party global cloud outage that many of our integrated products rely on. We will continue to investigate this issue and work with the related impacted partners.
If you need to contact support, you can still chat using the following URL: https://xplorcontactcenter.my.site.com/fieldedge/s/
Latest FieldEdge outages
Intermittent Connectivity Issues - 2 months ago
PDF Generation Issue - 2 months ago
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Production Connectivity Issues - 4 months ago
Intermittent Connectivity Issues - 6 months ago
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