Outage in FieldEdge
Microsoft West Outage Impacting FieldEdge Services
Resolved MajorIncident Report
FieldEdge is investigating service disruptions that are tied to an Microsoft Azure West Region network issue. Several FieldEdge integrations and services are intermittently impacted by this Microsoft issue. Services that could be impacted include:
- Trane Leads
- Twilio (phone and messaging)
- Online Booking
- Leads Panel loading
- Proposal Pro Integration
- Docusign
- PDF Generation
We will continue to investigate the disruption and navigate these Microsoft impacts.
Components affected
FieldEdge Site WestTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
13 days ago - at 07/23/2026 09:42PM
FieldEdge has received confirmation from Microsoft that all service disruptions have been resolved. We have verified that all FieldEdge and partner impacted services are operating normally. If you are still experiencing issues with any FieldEdge service, please reach out to FieldEdge support to report the issue.
Thank you,
The FieldEdge Team
INVESTIGATING
13 days ago - at 07/23/2026 04:53PM
FieldEdge is investigating service disruptions that are tied to an Microsoft Azure West Region network issue. Several FieldEdge integrations and services are intermittently impacted by this Microsoft issue. Services that could be impacted include:
- Trane Leads
- Twilio (phone and messaging)
- Online Booking
- Leads Panel loading
- Proposal Pro Integration
- Docusign
- PDF Generation
We will continue to investigate the disruption and navigate these Microsoft impacts.
Latest FieldEdge outages
Isolated Performance Degradation - 3 months ago
Mobile Login and Logout Delays - 8 months ago
Proposal Pro Outage (Third Party Impact) - 9 months ago
Monitoring Integrated Services Impacted by AWS Outage - 10 months ago
Degraded Performance Due to External Vendor Outage - about 1 year ago
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