Outage in Fireblocks

FB403U: Intermittent delays with TON blockchain transactions

Resolved Minor
February 18, 2025 - Started 23 days ago - Lasted about 3 hours
Official incident page

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Outage Details

Our transaction processing infrastructure is currently experiencing a degraded performance with TON blockchain, that is causing a delay and issues with TON outgoing transactions. Symptoms are TON transactions may get stuck on "BROADCASTING" state and fail with "INTERNAL_ERROR" status. We are actively investigating this issue.
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 02/18/2025 06:03PM

This incident has been resolved.

MONITORING 23 days ago - at 02/18/2025 03:09PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 23 days ago - at 02/18/2025 02:57PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 23 days ago - at 02/18/2025 02:57PM

Our transaction processing infrastructure is currently experiencing a degraded performance with TON blockchain, that is causing a delay and issues with TON outgoing transactions.
Symptoms are TON transactions may get stuck on "BROADCASTING" state and fail with "INTERNAL_ERROR" status.
We are actively investigating this issue.

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