Outage in Flash

Credit Card Transaction Issues - Heartland Payments Platform

Resolved Minor
September 18, 2024 - Started 3 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We have been informed by our payment processing partner that they are investigating an issue with merchants using the Heartland Payments platform. Heartland is aware of the issue as they are currently conducting maintenance that will go on until 4:00PM EST. Only merchants using Heartland are affected at this time. FlashParking will monitor our payment processing partner for further updates. Further information can also be obtained at https://status.usaepay.com/.
Components affected
Flash Valet Flash PARCS
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/18/2024 08:31PM

We have been informed by our payment processing partner that merchant processing has been stable with no observed errors from Heartland.

Further information can also be obtained at https://status.usaepay.com/.

INVESTIGATING 3 months ago - at 09/18/2024 06:52PM

We have been informed by our payment processing partner that they are investigating an issue with merchants using the Heartland Payments platform.

Heartland is aware of the issue as they are currently conducting maintenance that will go on until 4:00PM EST.

Only merchants using Heartland are affected at this time.

FlashParking will monitor our payment processing partner for further updates.

Further information can also be obtained at https://status.usaepay.com/.

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