Outage in FOSSA, Inc.

SSO (SAML) priviledge issue

Resolved Major
January 27, 2025 - Started 3 months ago - Lasted about 6 hours
Official incident page

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Outage Details

Customers using SAML and do not declare an org role via SAML will lose the org role manually specified in the UI. We are actively troubleshooting this issue and will provide updates here.
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/27/2025 11:57PM

This incident has been resolved.

MONITORING 3 months ago - at 01/27/2025 09:33PM

We are continuing to monitor for any further issues.

MONITORING 3 months ago - at 01/27/2025 09:33PM

Database restore has concluded

IDENTIFIED 3 months ago - at 01/27/2025 07:27PM

The revision patch has been applied and database restore of prior permissions is now being applied.

IDENTIFIED 3 months ago - at 01/27/2025 06:54PM

We have identified that cause of this and are shipping a reversion patch now.

INVESTIGATING 3 months ago - at 01/27/2025 06:13PM

Customers using SAML and do not declare an org role via SAML will lose the org role manually specified in the UI.
We are actively troubleshooting this issue and will provide updates here.

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