Outage in FreedomPay

Alert: First Data (Nashville) Transaction Processing Issues

Resolved Minor
April 17, 2025 - Started 15 days ago - Lasted 18 minutes
Official incident page

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Outage Details

FreedomPay is currently investigating reports of transaction processing latency and timeouts with First Data Nashville. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.
Components affected
FreedomPay First Data
Latest Updates ( sorted recent to last )
RESOLVED 15 days ago - at 04/17/2025 04:42PM

Transaction processing has returned to normal and all issues have been resolved. For questions or comments, please contact your Fiserv Nashville - US (Omnichannel) relationship manager.

INVESTIGATING 15 days ago - at 04/17/2025 04:27PM

FreedomPay is currently investigating reports of transaction processing latency and timeouts with First Data Nashville. Support teams are currently investigating the incident and FreedomPay will continue to provide updates to its clients.

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