Outage in Frontline Education

10/16 - T&A Performance Issues

Resolved Minor
October 16, 2025 - Started about 2 months ago - Lasted 7 days
Official incident page

Incident Report

We are currently investigating performance issues within Time & Attendance. Users might encounter lagging/slowness when trying to navigate within Time & Attendance, and users may see issues trying to access Time & Attendance via the mobile app.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/23/2025 09:46PM

After careful monitoring, we are pleased to confirm that system performance within Time & Attendance has fully stabilized and normal functionality has been restored. This incident has been resolved.

MONITORING about 2 months ago - at 10/22/2025 12:50PM

Our Engineering team implemented a fix designed to address the issue, and our results so far are showing stable performance. Our teams are continuing to monitor the system closely to ensure it remains reliable and fully functional. We will send out additional communication once we have validated that the issue has been fully resolved.

INVESTIGATING about 2 months ago - at 10/21/2025 12:15PM

We are are continuing to investigate performance issues within Time & Attendance. Users may be encountering slow loading and error messages within the web, mobile app, and on kiosks. We continue to actively work toward a permanent solution.

INVESTIGATING about 2 months ago - at 10/20/2025 08:46PM

We are continuing to investigate performance issues occurring within Time & Attendance. We appreciate your continued patience as we work toward a resolution as quickly as possible.

INVESTIGATING about 2 months ago - at 10/20/2025 12:48PM

We are seeing new reports of issues within the Time & Attendance applications. User might see error messages or slowness when trying to clock into scheduled position assignments via the mobile app or at a designated kiosk.

MONITORING about 2 months ago - at 10/17/2025 09:46PM

We have implemented a fix for the performance issues that are occurring within Time & Attendance. System performance has stabilized, and our teams are continuing to monitor the issue to ensure everything remains operational. We will provide a final update once we reach a confirmed resolution.

INVESTIGATING about 2 months ago - at 10/17/2025 01:21PM

We are currently investigating performance issues within Time & Attendance. Users may encounter slow loading when trying to navigate the website and utilize the Kiosks. We are actively working on remediating the issue as quickly as possible.

MONITORING about 2 months ago - at 10/16/2025 02:53PM

We are pleased to report that this issue is no longer occurring. While system performance has stabilized, we are continuing to closely monitor the issue to ensure everything remains operational. We will provide another update once we reach a confirmed resolution.

INVESTIGATING about 2 months ago - at 10/16/2025 01:13PM

We are currently investigating performance issues within Time & Attendance. Users might encounter lagging/slowness when trying to navigate within Time & Attendance, and users may see issues trying to access Time & Attendance via the mobile app.

Latest Frontline Education outages

Partial Outage - Investigating - about 1 month ago
11/5 - System Inaccessibility - about 1 month ago
Forms not progressing - about 1 month ago

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