Outage in Frontline Education

11/7 - Mobile Website Accessibility Issues

Resolved Minor
November 07, 2025 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We are aware that users are experiencing issues accessing our website via the Chrome browser on their mobile devices. We are working to correct this issue as quickly as possible. In the meantime, please note that the mobile app is still accessible and functioning as expected. Thank you for your patience and understanding as we work toward a resolution.
Components affected
Frontline Education Absence Management

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 11/07/2025 05:07PM

Thank you once again for taking the time to report this issue to our team. After careful monitoring, we are pleased to share that website accessibility via mobile devices has been fully restored, and this incident is now resolved. If you have any questions, please let us know and we would be happy to assist.

MONITORING about 1 month ago - at 11/07/2025 04:29PM

A fix has been implemented, and we are monitoring results to ensure that all remains well. We will send out a final communication once we are officially in the clear.

INVESTIGATING about 1 month ago - at 11/07/2025 03:32PM

We are aware that users are experiencing issues accessing our website via the Chrome browser on their mobile devices. We are working to correct this issue as quickly as possible. In the meantime, please note that the mobile app is still accessible and functioning as expected.

Thank you for your patience and understanding as we work toward a resolution.

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