Outage in Gemini

Price Chart Candles Are Not Being Updated on ActiveTrader

Resolved Minor
September 12, 2024 - Started 3 months ago - Lasted 1 day
Official incident page

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Outage Details

We are currently investigating an issue where price chart candles are not being updated on ActiveTrader. All customer accounts and funds remain secure. Further updates to follow.
Components affected
Gemini ActiveTrader™
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 09/13/2024 06:24PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 09/12/2024 06:21PM

We are currently investigating an issue where price chart candles are not being updated on ActiveTrader. All customer accounts and funds remain secure. Further updates to follow.

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