Outage in GitLab

Performance issues on GitLab.com

Resolved Major
July 15, 2023 - Started over 2 years ago - Lasted about 4 hours

Incident Report

We have detected a problem related to GitLab.com services and are actively investigating. More details to follow.
Components affected
GitLab CI/CD - SaaS Shared Runners GitLab API GitLab CI/CD - SaaS Private Runners GitLab Container Registry GitLab Background Processing GitLab Canary GitLab CI/CD - Windows Shared Runners (Beta) GitLab Git Operations

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Latest Updates ( sorted recent to last )
over 2 years ago - at 07/15/2023 01:13AM

We have detected a problem related to GitLab.com services and are actively investigating.

More details to follow.

over 2 years ago - at 07/15/2023 01:45AM

We have identified the problem and mitigated the worst of it. Our infrastructure team is continuing investigations. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/16042.

over 2 years ago - at 07/15/2023 02:18AM

No material updates to report at this time. Infrastructure teams are continuing investigations. Details in https://gitlab.com/gitlab-com/gl-infra/production/-/issues/16042

over 2 years ago - at 07/15/2023 02:52AM

We are continuing to observe performance issues on GitLab.com. We are investigating options to perform a rollback. More details in gitlab.com/gitlab-com/gl-infra/production/-/issues/16042

over 2 years ago - at 07/15/2023 03:02AM

We are working on performing a rollback on GitLab.com. Next expected update will be in 30 minutes. More details in gitlab.com/gitlab-com/gl-infra/production/-/issues/16042

over 2 years ago - at 07/15/2023 03:26AM

The rollback has been completed. We are observing that services have recovered. We will continue to monitor for any issues. More details in gitlab.com/gitlab-com/gl-infra/production/-/issues/16042

over 2 years ago - at 07/15/2023 03:29AM

We will update the status of this incident to `Operational` for now..

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