Outage in GlobalSign

Certificate Issuance is unstable in GCC system

Resolved Minor
April 10, 2024 - Started 9 months ago - Lasted about 2 hours
Official incident page

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Outage Details

From 20:11 on 9 April 2024 (UTC), we noticed that some certificates were being denied for issuance. We are currently investigating the cause of this incident.
Components affected
GlobalSign Certificate Issuance
Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 04/10/2024 04:09AM

After 1:46 am on 10 April 2024 (UTC), we have not received any further alerts.
Based on this, we conclude that the incident has been resolved.
Thank you for your patience and understanding during this time.

MONITORING 9 months ago - at 04/10/2024 03:03AM

Since 1:46 am on 10 April 2024 (UTC), our system has been operating without any errors.
We continue to monitor the system closely to ensure optimal performance and reliability.

INVESTIGATING 9 months ago - at 04/10/2024 01:58AM

From 20:11 on 9 April 2024 (UTC), we noticed that some certificates were being denied for issuance.
We are currently investigating the cause of this incident.

Latest GlobalSign outages

Intermittent Atlas errors - about 1 month ago
Certificate Validation Issue - about 2 months ago
Atlas portal problems - 3 months ago

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