Outage in GoGuardian
GoGuardian Admin Policy Categories Degraded Performance
Resolved Minor
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Outage Details
Some users may experience trouble toggling categories within policies in GoGuardian, starting at approximately 8:20 AM Pacific time. Filtering for existing categories and manual edits to URLs are working as expected. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience
Components affected
GoGuardian PoliciesLatest Updates ( sorted recent to last )
RESOLVED
7 months ago - at 09/27/2024 05:00PM
We have resolved the issue causing difficulties toggling categories within policies in GoGuardian which users may have experienced between 8:20 and 9:20 PDT. Service has been fully restored. We apologize for any trouble caused by this issue.
MONITORING
7 months ago - at 09/27/2024 04:18PM
We have implemented a fix to resolve issues related to toggling categories within policies in GoGuardian Admin and service has been restored for a majority of our customers. We will continue to monitor performance to ensure full functionality. We apologize for any trouble caused by this issue.
INVESTIGATING
7 months ago - at 09/27/2024 03:49PM
Some users may experience trouble toggling categories within policies in GoGuardian, starting at approximately 8:20 AM Pacific time. Filtering for existing categories and manual edits to URLs are working as expected. We are currently investigating the issue and working towards a fix. We will keep you updated here with additional details. We sincerely apologize for any inconvenience
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