Outage in Gorgias
AI Agent is currently facing issues not all messages are processed correctly
Resolved Minor
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Outage Details
Components affected
Gorgias Web AppLatest Updates ( sorted recent to last )
This incident has been resolved.
A fix has been implemented and we are monitoring the results.
The issue has been identified and a fix is being implemented.
We are currently investigating an issue with AI Agent not processing all messages. The impact is limited, tickets are left unassigned with no messages sent to customers.
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