Outage in Gorgias

Mailgun integration is down

Resolved Major
May 27, 2024 - Started over 1 year ago - Lasted about 18 hours
Official incident page

Incident Report

Mailgun is experiencing an outage that is affecting our ability to send and receive emails. We are currently investigating the issue, and will provide further details as they come from Mailgun in 2 hours. You can see the status of the incident on Mailgun status page here https://status.mailgun.com/
Components affected
Gorgias Mailgun inbound email Gorgias Mailgun outbound email Gorgias Mailgun API Gorgias Mailgun SMTP

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Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 05/28/2024 07:38AM

The issue has been resolved by Mailgun and our integrations are fully functional

MONITORING over 1 year ago - at 05/27/2024 04:56PM

Mailgun has implemented a fix and our mail integration should be operational.

We are still monitoring the situation and we'll have a new update tomorrow at 09:00 CET

You can see the status of the incident on Mailgun status page here
https://status.mailgun.com/

MONITORING over 1 year ago - at 05/27/2024 02:20PM

Mailgun has implemented a fix and all our integrations should be operational.

We are monitoring the situation and we'll post an update in 2 hours.

Mailgun status page can be found here
https://status.mailgun.com/

IDENTIFIED over 1 year ago - at 05/27/2024 01:43PM

Mailgun is experiencing an outage that is affecting our ability to send and receive emails.

We are currently investigating the issue, and will provide further details as they come from Mailgun in 2 hours.

You can see the status of the incident on Mailgun status page here
https://status.mailgun.com/

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