Outage in Gorgias
Delays in data processing
Resolved MajorIncident Report
We are currently investigating this issue. Some features, including ecommerce data and chat messages may appear with delays.
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Latest Updates ( sorted recent to last )
RESOLVED
20 days ago - at 09/30/2025 10:05PM
We managed to identify and resolve the incident, all systems should now be operational
MONITORING
20 days ago - at 09/30/2025 09:42PM
A fix has been implemented and we are monitoring the results.
MONITORING
20 days ago - at 09/30/2025 09:30PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
20 days ago - at 09/30/2025 09:25PM
We are currently investigating this issue. Some features, including ecommerce data and chat messages may appear with delays.
Latest Gorgias outages
Some customers's billing information are not available - about 2 hours ago
Voice and SMS Services Disruption - about 2 hours ago
Help centers are not loading - 5 days ago
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