What is Gorgias Live Chat current status?

Gorgias Live Chat seems to be having problems. You can check Gorgias Live Chat status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Gorgias Live Chat status?

You can use IsDown service or go to Gorgias official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Gorgias Live Chat is having issues or undergoing maintenance?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Gorgias Live Chat has issues. Gorgias official status page might also offer notification options such as email, SMS, or Slack.

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Is Gorgias Live Chat Down? Check current status

Q: Is Gorgias Live Chat down today?

Gorgias Live Chat was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Gorgias status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Gorgias Live Chat outages, issues and problems' at the top of the page.

Check if Gorgias Live Chat is down, official outages, user-reported issues, and outages map.

Current Gorgias Live Chat status

Gorgias Live Chat is working normally

Updated from Gorgias official status page a few minutes ago

Live Chat is a component of Gorgias ›

Gorgias Live Chat service health. Issues reported in the last 24 hours

Working Normally

Possible Incident

Confirmed Outage

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe. Sign up for free to see more Gorgias status data.

View Gorgias Outage Reports Map

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Gorgias Live Chat recent outages and downtime history

IsDown has tracked 12 incidents for Gorgias Live Chat since started monitoring Gorgias status in April 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date	Incident	Duration
Sep 30, 2025 10:25 PM BST	Major Delays in data processing We are currently investigating this issue. Some features, including ecommerce data and chat messa...	41 minutes
Sep 02, 2025 03:33 PM BST	Major Chat and AI Agent features are currently unavailable Chat and AI Agent features are currently unavailable. We’ve identified the root cause and our tea...	about 4 hours
May 30, 2025 11:36 PM BST	Major Delays in processing incoming messages We are currently experiencing delays in processing within our incoming messages pipeline. This ma...	about 7 hours
Sep 11, 2023 04:47 PM BST	Minor Delay in processing incoming messages We have identified an issue causing a delay in processing incoming messages to the Helpdesk start...	about 2 hours
Mar 30, 2023 08:17 PM BST	Minor Order Management Flows are disabled for help centers and headless Shopify stores We are aware of an ongoing incident with Order Management Flows and decided to disable it for eve...	6 days
Mar 05, 2023 06:11 PM GMT	Major Unable to process some Gorgias chat messages We are currently investigating this issue.	about 2 hours
Dec 20, 2022 05:48 PM GMT	Minor Messages not reaching Helpdesk for ~10% of the chat integrations We are currently investigating this issue.	26 minutes
Dec 15, 2022 12:49 PM GMT	Minor Chat widget is not opening The issue has been identified and a fix is being implemented.	about 1 hour
Sep 29, 2022 09:02 AM BST	Minor Outgoing messages delays for some clusters We are currently investigating this issue.	about 3 hours
Apr 06, 2022 01:30 AM BST	Minor Integrations are slowed down (real time data updates and sending/receiving message are impacted) We are currently investigating this issue.	about 1 hour

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Live Chat is a component of Gorgias that enables real-time communication between customers and support agents directly on a website.

Monitoring Gorgias since April 2020

Live Chat is part of Gorgias. Check the Gorgias's status.

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3 incidents in 2025

Frequently Asked Questions

Is Gorgias Live Chat down today?

Gorgias Live Chat is down. You can check Gorgias Live Chat status and incident details on the top of the page. IsDown continuously monitors Gorgias Live Chat official status page every few minutes. In the last 24 hours, there were 2 outages reported.

What is the current Gorgias Live Chat status?

Gorgias Live Chat seems to be having problems. You can check Gorgias Live Chat status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Gorgias Live Chat outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Gorgias Live Chat down today or just slow?

Currently there's no report of Gorgias Live Chat being slow. Check on the top of the page if there are any reported problems by other users.

How are Gorgias Live Chat outages detected?

IsDown monitors the Gorgias Live Chat official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Gorgias Live Chat having an outage right now?

Gorgias Live Chat last outage was on September 30, 2025 with the title "Delays in data processing"

How IsDown compares to DownDetector when monitoring Gorgias?

IsDown and DownDetector help users determine if Gorgias is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gorgias's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Why use IsDown to monitor Gorgias Live Chat?

Compared to Gorgias's official status page IsDown offers way more control and visibility over what's going on.

Monitoring not only Gorgias Live Chat's official status page but also 4,522+ other services

We aggregate the status of all the services you've dependent on. Have a clear view of all your dependencies and their status.
We monitor not only official information but also crowdsourced reports

We send you an alert whenever we detect a new incident from official sources or crowdsourced reports. You will be the first to know when there is an issue with your dependencies.
Create a status pages or send the data to where you need it

Aggregate all the status information in one status page (public or private). You can also send the information and alerts to your team's tools, such as Slack, Datadog, Microsoft Teams, PagerDuty, and more.