Gorgias Live Chat Status
Check if Gorgias Live Chat is down, recent outages, user-reported issues, and outages map.
Is Gorgias Live Chat down right now?
Gorgias Live Chat is working normally
Last checked from Gorgias's status page
Check if Gorgias Live Chat is down, recent outages, user-reported issues, and outages map.
Gorgias Live Chat is working normally
Last checked from Gorgias's status page
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 11 incidents for Gorgias Live Chat since started monitoring Gorgias status in April 2020. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.
| Date | Status | Incident | Duration |
|---|---|---|---|
|
Sep 02, 2025
04:33 PM CEST
|
Major | Chat and AI Agent features are currently unavailable | about 4 hours |
|
May 31, 2025
12:36 AM CEST
|
Major | Delays in processing incoming messages | about 7 hours |
|
Sep 11, 2023
05:47 PM CEST
|
Minor | Delay in processing incoming messages | about 2 hours |
|
Mar 30, 2023
09:17 PM CEST
|
Minor | Order Management Flows are disabled for help centers and headless Shopify stores | 6 days |
|
Mar 05, 2023
07:11 PM CET
|
Major | Unable to process some Gorgias chat messages | about 2 hours |
|
Dec 20, 2022
06:48 PM CET
|
Minor | Messages not reaching Helpdesk for ~10% of the chat integrations | 26 minutes |
|
Dec 15, 2022
01:49 PM CET
|
Minor | Chat widget is not opening | about 1 hour |
|
Sep 29, 2022
10:02 AM CEST
|
Minor | Outgoing messages delays for some clusters | about 3 hours |
|
Apr 06, 2022
02:30 AM CEST
|
Minor | Integrations are slowed down (real time data updates and sending/receiving message are impacted) | about 1 hour |
|
Mar 23, 2022
07:09 PM CET
|
Minor | Increased latency and error rate | 6 days |
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Services commonly monitored together with Gorgias
Gorgias Live Chat isn't down. You can check Gorgias Live Chat status and incident details on the top of the page. IsDown continuously monitors Gorgias Live Chat official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Gorgias Live Chat is currently operational. You can check Gorgias Live Chat status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Gorgias Live Chat being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Gorgias Live Chat official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Gorgias Live Chat last outage was on September 02, 2025 with the title "Chat and AI Agent features are currently unavailable"
A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.
The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
IsDown offers an easy way to monitor Gorgias with maximum flexibility
IsDown monitors Live Chat for major outages. A major outage is when Live Chat experiences a critical issue that severely affects one or more services/regions. When Gorgias marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Gorgias status page for minor outages. A minor outage is when Live Chat experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Gorgias status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Gorgias publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Gorgias and all their 37 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Gorgias and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
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