What is Gorgias current status?

Gorgias is currently operational. You can check Gorgias status and current incidents and outages on the top of the page. The status is updated in almost real-time, and you can see the issues affecting customers.

How to monitor or check Gorgias status?

You can use IsDown service or go to Gorgias official status page. Some accounts also use Twitter to communicate the status.

How can I be notified when Gorgias is having issues?

You can create an account in IsDown and monitor multiple services or subscribe for updates on the official status page. IsDown will send you a notification in real-time when Gorgias has issues. Gorgias official status page might also offer notification options such as email, SMS, or Slack.

Gorgias Status - Is Gorgias Down? Check current status

Q: Is Gorgias down today?

Gorgias was not down today according to the official status page. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Gorgias status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Gorgias outages, issues and problems' at the top of the page.

Current Gorgias official ongoing incidents

No incidents reported in Gorgias's status page

IsDown pulls data from Gorgias's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Gorgias issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Latest user comments about Gorgias problems

T

Ty

3 months ago

App keeps reloading mid ticket causing the draft email to be deleted
B

Becky

4 months ago

Not loading, failing to fetch results
L

Leah

5 months ago

We are not able to access any tickets or information in Gorgias. They whole system is causing an error.
N

Nerne

5 months ago

Can't access website. All else is working.
L

Lisa

6 months ago

The page won't load. Could it be my Internet or is there an issue with gorgias? Thank you so much!
C

Caroline

6 months ago

Can’t login using app on phone
J

Josh

7 months ago

502 server error, cannot fetch tickets.
M

Melissa

7 months ago

Getting a 502 error message
A

Amy

7 months ago

not pulling tickets or any information.
H

Helen

Mobile Apps 8 months ago

The mobile app isn't notifying me when customers raise a query
V

Valerie

10 months ago

None of my messages are loading on my gorgias page. I'm using Chrome
H

Hannah

10 months ago

Tickets views are not loading
C

Cristy

12 months ago

I couldn't see the subject or titles of my emails from Gorgias
M

Meredith

12 months ago

We are sending tickets and receiving replies stating the following: The response from the remote server was: 550 5.7.9 This mail has been blocked because the sender is unauthenticated. Yahoo requires all senders to authenticate with either SPF or DKIM. We have only seen this reply pop up...
M

Michael

over 1 year ago

Can't send help messages to support or use flows

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Gorgias outage history

IsDown has tracked 369 incidents since started monitoring Gorgias status in April 2020.

Apr 14 2025

Automate usage inconsistency

17 days ago · lasted about 18 hours

The usage reported in the billing page for Automate product is misaligned with the real usage count. We are working on a fix and reconciliation of the data. More details
Apr 08 2025

AI agent has degraded performances

23 days ago · lasted 32 minutes

We have an ongoing incident in our recommendation engine, We are currently investigating this issue. We understand that this is affecting our users operations and we are doing our best to fix this More details
Apr 07 2025

[AI Agent] - Descreased AI Agent automation

24 days ago · lasted about 5 hours

We are currently investigating this issue. More details
Apr 2020 ...

IsDown started monitoring Gorgias status

We've tracked and collected 369 incidents since started monitoring Gorgias status

Having problems with Gorgias? What can you do?

First, stay calm.
- We know it's stressful when Gorgias is down, but running around is not going to fix it.
- Remember that it's normal for services to go down sometimes. It can be for a number of reasons, from maintenance to unexpected issues.
Make a quick evaluation of the impact
- Try to evaluate the impact of the outage on your business. Is it impacting a majority of your users or just a few?
- Did Gorgias already acknowledge the issue? And published a status update? (You can find it in the top of the page or in Gorgias status page)
- If not, understand if other users are also experiencing issues. You can also check this information on the top of the page.
Communicate with your team and users quickly
- If Gorgias is having problems and impacting your business, it's important to keep your team and users informed.
- Share this page with your team, so you can start incident response procedures. No need for everyone to go around searching for information. Create a post or a specific channel in your internal communication tools (Slack, Teams, Google Chat, etc.) so you can aggregate all the information in one place.
- If you have a status page, create a status update to inform your users about the issue. This way they know what's going on and you can avoid a flow of support requests overburding your team.
Understand the root cause
- After the first communication, let's move on to the next step. Do a more thorough investigation to understand the root cause of the issue and impact.
- Reach out to the service provider to understand if they are aware of the issue and if they are already working on it. You can reach them in their support channels, or their social media channels if they have any.
Is there any mitigation for the issue?
- Understand if there are workarounds or mitigations for the issue. Can you use a different provider? Is the switch easy to do? Talk with your team to understand the best course of action.
- Need to wait on the service provider to fix the issue? Understand if there is a timeline for the fix. Adapt your communication with your team and users to the situation. It's very important to keep everyone informed.
Service has recovered?
- Continue to monitor the situation. A lot of times, the service can see a brief recovery and declare the issue as resolved, but it can come back. Keep monitor for some time to make sure it's really resolved.
Post-incident analysis
- Once the issue is resolved, it's important to do a post-incident analysis. Understand what went wrong and if it's possible or needed to do something to prevent it from happening again.
- Sometimes if it's a critical dependency, you might need to have a backup plan in place to avoid a similar issue.
Prepare for the next incident, because it will happen again
- Start monitoring your dependencies. Sign up to IsDown and aggregate all your dependencies status in one place.
- Nowadays, it's very common to have a lot of dependencies, and keeping an eye on them is not an easy task. IsDown can help you with that, by aggregating and monitoring all dependencies status and alerting you if they are having issues. Create status pages to communicate with your team and users.

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Learn more about IsDown

Monitoring Gorgias since April 2020

Monitoring 37 Gorgias services and regions

28 incidents in 2025

Gorgias outages in the last 30 days

Number of Incidents

4 issues

Last incident

17 days ago

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Frequently Asked Questions

Is Gorgias down today?

Gorgias isn't down. You can check Gorgias status and incident details on the top of the page. IsDown continuously monitors Gorgias official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Gorgias status?

Gorgias is currently operational. You can check Gorgias status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Gorgias outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Gorgias slow today?

Currently there's no report of Gorgias being slow. Check on the top of the page if there are any reported problems by other users.

How are Gorgias outages detected?

IsDown monitors the Gorgias official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Gorgias outage?

Gorgias last outage was on April 14, 2025 with the title "Automate usage inconsistency"

Gorgias not working for you? How do I know if Gorgias is down?

Check on the top of the page if there are any reported problems by other users.
Find their support at their official website.
Find their support contact at their official status page.

How can I check Gorgias status and outages?

Subscribe (if possible) to updates on the official status page.
Create an account in IsDown. Start monitoring Gorgias and get alerts in real-time when Gorgias has outages.

Why use IsDown to monitor Gorgias instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gorgias and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Gorgias status changes?

IsDown offers an easy way to monitor Gorgias with maximum flexibility

Major Outages Notifications

IsDown monitors Gorgias for major outages. A major outage is when Gorgias experiences a critical issue that severely affects one or more services/regions. When Gorgias marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Gorgias status page for minor outages. A minor outage is when Gorgias experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Gorgias status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Gorgias publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Gorgias and all their 37 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Gorgias and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Gorgias Status - Is Gorgias Down?