Is Gorgias Down? What is the current status?

Gorgias status is operational
Updated from Gorgias official status page
Gorgias not working for you?

Gorgias issues reported in the last 24 hours

Latest comments about Gorgias problems

  • V
    17 days ago

    Valerie None of my messages are loading on my gorgias page. I'm using Chrome

  • H
    17 days ago

    Hannah Tickets views are not loading

  • C
    2 months ago

    Cristy I couldn't see the subject or titles of my emails from Gorgias

  • M
    3 months ago

    Meredith We are sending tickets and receiving replies stating the following: The response from the remote server was: 550 5.7.9 This mail has been blocked because the sender is unauthenticated. Yahoo ...

  • M
    8 months ago

    Michael Can't send help messages to support or use flows

Latest Gorgias status updates

Our connection with Ecommerce providers is degraded

Major Resolved

July 17, 2024 · lasted about 2 hours

We are experiencing an outage on our ingestion pipeline and we are currently investigating it. We'll post an update in the next hour

Help center statistics are not available

Minor Resolved

July 16, 2024 · lasted 13 minutes

We are currently investigating this issue.

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Gorgias outages in the last 30 days

Number of Incidents

7 issues

Last incident

3 days ago

Check Gorgias components, services, or regions current status in real-time

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Major Outages Notifications

IsDown monitors Gorgias for major outages. A major outage is when Gorgias experiences a critical issue that severely affects one or more services/regions. When Gorgias marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Gorgias status page for minor outages. A minor outage is when Gorgias experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Gorgias status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Gorgias publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Gorgias and all their 37 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Gorgias and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

Frequently Asked Questions

Is Gorgias down today?

Gorgias is currently operational. In the last 24 hours, there were 0 outages reported. IsDown continuously monitors the Gorgias status page, looking for the latest outages and issues affecting customers. Check all recent outages in the section 'Latest Gorgias outages, issues and problems' at the top of the page.

When was the last Gorgias outage?

Gorgias last outage was on July 17, 2024 with the title "Our connection with Ecommerce providers is degraded"

Gorgias not working for you? How do I know if Gorgias is down?
  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.
How can I check Gorgias status and outages?
Why use IsDown to monitor Gorgias instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gorgias and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled. Check more details in here.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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