Gorgias is operational
Updated
Monitoring Gorgias since April 2020. Learn more
Monitoring
37 components
Total Incidents in 2025
8 incidents
The best way to monitor Gorgias and other dependencies
This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
Ty
1 day agoApp keeps reloading mid ticket causing the draft email to be deleted
Becky
about 1 month agoNot loading, failing to fetch results
Leah
about 2 months agoWe are not able to access any tickets or information in Gorgias. They whole system is causing an error.
Nerne
2 months agoCan't access website. All else is working.
Lisa
3 months agoThe page won't load. Could it be my Internet or is there an issue with gorgias? Thank you so much!
Caroline
4 months agoCan’t login using app on phone
Josh
5 months ago502 server error, cannot fetch tickets.
Melissa
5 months agoGetting a 502 error message
Amy
5 months agonot pulling tickets or any information.
Helen
5 months agoMobile Apps The mobile app isn't notifying me when customers raise a query
Valerie
7 months agoNone of my messages are loading on my gorgias page. I'm using Chrome
Hannah
7 months agoTickets views are not loading
Cristy
9 months agoI couldn't see the subject or titles of my emails from Gorgias
Meredith
9 months agoWe are sending tickets and receiving replies stating the following: The response from the remote server was: 550 5.7.9 This mail has been blocked because the sender is unauthenticated. Yahoo requires all senders to authenticate with either SPF or DKIM. We have only seen this reply pop up...
Michael
about 1 year agoCan't send help messages to support or use flows
IsDown has tracked 349 incidents since started monitoring Gorgias status in April 2020.
6 days ago · lasted about 1 hour
We have identified an issue where, in some cases the Help Center doesn't load when embedded on a website. More details
10 days ago · lasted 8 days
Recharge is still undergoing maintenance, which is affecting the performance of our API calls and the live updates we receive from them. We are actively monitoring the situation and will provide another update within the next four hours. More details
10 days ago · lasted 15 minutes
Recharge is undergoing a scheduled maintenance during which time Recharge related operations will not function correctly. More details
We've tracked and collected 349 incidents since started monitoring Gorgias status
Number of Incidents
6 issues
Last incident
7 days ago
Get instant alerts when your cloud vendors experience downtime. Create an internal status page to keep your team in the loop and minimize the impact of service disruptions.
IsDown offers an easy way to monitor Gorgias with maximum flexibility
IsDown monitors Gorgias for major outages. A major outage is when Gorgias experiences a critical issue that severely affects one or more services/regions. When Gorgias marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.
IsDown monitors Gorgias status page for minor outages. A minor outage is when Gorgias experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.
IsDown collects all information from the outages published in Gorgias status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Gorgias publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Gorgias and all their 37 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Gorgias and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.
Gorgias isn't down. You can check Gorgias status and incident details on the top of the page. IsDown continuously monitors Gorgias official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Gorgias is currently operational. You can check Gorgias status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Gorgias being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Gorgias official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Gorgias last outage was on January 29, 2025 with the title "Embedded Help Center not rendering"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gorgias and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
“Very happy with isDown. Setting up and managing the monitoring is straightforward. The customer support team has been excellent, always quick to answer questions and provide assistance.
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