Is Gorgias Down? Gorgias Status & Outages
Gorgias status updated
What is Gorgias status right now?
Gorgias is working normally
IsDown last checked Gorgias status on at . We've received 2 user reports in the past 24 hours.
Monitoring since Apr 2020
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452 incidents caught
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37 components tracked in real-time
Gorgias service health over the last 24 hours
This chart shows the number of user-reported issues for Gorgias service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.
Outage Map
See where users report Gorgias is down. The map shows recent Gorgias outages from around the world.
Top locations, last 24h:
- United States
Recent Gorgias outage reports
See what users report when Gorgias is down and how Gorgias outages affect them.
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🇦🇺 Australia
DC - Gorgias not linking with outlook/exchanhge. 12 hours in. CS has no idea about a resolution.
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🇦🇺 Australia
jon - connection to outlook is down for last 6 hours no updates from gorgias.
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🇦🇺 Australia
Pat - All email interactions have disconnected.
Helpdesk Integrations -
🇺🇸 United States of America
loads but cant access certain tabs.
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🇺🇸 United States of America
Bad gateway error code 502.
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Gorgias Downtime Health — Last 90 Days
In the last 90 days, Gorgias had 14 incidents (9 major outages and 5 minor incidents) with a median duration of 1 hour 40 minutes.
14
Incidents
9
Major Outages
5
Minor Incidents
1
hour
Median Resolution
Recent Gorgias outages detected by IsDown
Full incident reports for recent Gorgias outages, including timelines, affected components, and resolution details.
about 2 hours
Mar 17, 2026 at 08:31 AM
| Title | Started At | Duration |
|---|---|---|
|
We are investigating an issue where the AI Agent is not picking up incoming email tickets. Affect...
|
Mar 26, 2026 at 04:00 PM UTC
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40 minutes |
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We are currently investigating this issue.
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Mar 20, 2026 at 03:55 PM UTC
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about 3 hours |
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We are currently investigating a disruption affecting our ticketing workflow. This issue is causi...
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Mar 17, 2026 at 12:31 PM UTC
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about 2 hours |
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We are continuing to work on a fix for this issue.
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Mar 16, 2026 at 06:52 AM UTC
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about 4 hours |
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The chat application is currently unavailable for most shoppers. The team is looking into the issue.
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Mar 09, 2026 at 06:07 PM UTC
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34 minutes |
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We are currently investigating this issue.
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Mar 09, 2026 at 01:34 PM UTC
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about 7 hours |
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We've identified the issue on analytics data processing and currently working on a fix.
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Mar 09, 2026 at 12:27 PM UTC
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about 1 hour |
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We identified an issue with an internal infrastructure component that is causing delays in messag...
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Mar 09, 2026 at 11:18 AM UTC
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about 1 hour |
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A fix has been implemented and we are monitoring the results.
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Mar 02, 2026 at 12:34 PM UTC
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about 2 hours |
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There is a delay in processing Knowledge (guidances, HC articles, snippets) statistics. "Impact" ...
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Mar 02, 2026 at 09:14 AM UTC
|
about 2 hours |
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Gorgias Components Status
Check if any Gorgias component is down. View the current status of 5 services and regions.
| Component | Status | Details |
|---|---|---|
| Helpdesk status | OK | View details |
| Helpdesk Clusters status | OK | View details |
| Helpdesk Integrations status | OK | View details |
| Infrastructure & Cloud status | OK | View details |
| Website status | OK | View details |
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Monitor Gorgias alongside these services
Teams that track Gorgias status also keep an eye on these services. Add them all to your IsDown dashboard for a single view of your dependencies.
LiveChat
Customer Support & Success
OK
InSurvey
Customer Support & Success
OK
Nice
Customer Support & Success
OK
Narvar
Customer Support & Success
OK
CallMiner
Customer Support & Success
OK
Oracle CrowdTwist
Customer Support & Success
OK
RingCentral
VoIP & Communication
MINOR
Okta
Identity & Authentication
OK
AWS
Cloud Platforms
MINOR
Zoho
Productivity Tools
OK
Oracle Cloud
Cloud Platforms
OK
Zscaler
Security Operations
OK
LiveAgent
Customer Support & Success
OK
Retention Science
Customer Support & Success
OK
Elevio
Customer Support & Success
OK
About Gorgias Status and Outage Monitoring
IsDown has monitored Gorgias continuously since April 2020, tracking this Customer Support & Success for 6 years. Over that time, we've documented 450 outages and incidents, averaging 6.4 per month. When Gorgias goes down, incidents typically resolve within 185 minutes based on historical data.
We monitor Gorgias's official status page across 37 components organized into 5 groups. IsDown interprets Gorgias statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.
To check if Gorgias is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.
Engineering and operations teams rely on IsDown to track Gorgias status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.
How IsDown Monitors Gorgias
IsDown checks Gorgias's status page every few minutes, across all 37 components. We combine official status data with user reports to detect when Gorgias is down, often before the vendor announces it.
When Gorgias status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.
What you get when monitoring Gorgias with IsDown
Track Gorgias incidents and downtimes by severity
IsDown checks Gorgias official status page for major/minor outages or downtimes. A major outage is when Gorgias experiences a critical issue that severely affects one or more services/regions. A minor incident is when Gorgias experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Gorgias outage, we send you an alert and update your dashboard and status page.
Get alerted as soon as users report problems with Gorgias
Gorgias and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
All the details of Gorgias outages and downtimes
IsDown collects all information from the outages published in Gorgias status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Prepare for upcoming Gorgias maintenance events
Gorgias publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
Only get alerted on the Gorgias outages that impact your business
IsDown monitors Gorgias and all their 37 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
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How IsDown Works
Get started in minutes. Monitor all your critical services from one place.
Step 01
We monitor official status pages
IsDown checks the status of over 6,020+ services every few minutes. We aggregate official status information and normalize it, plus collect crowdsourced reports for early outage detection.
Step 02
You get notified instantly
When we detect an incident or status change, you receive an alert immediately. Customize notifications by service, component, or severity to avoid alert fatigue.
Step 03
Everything in one dashboard
View all your services in a unified dashboard or public or private status page. Send alerts to Slack, Teams, PagerDuty, Datadog, and 20+ other tools your team already uses.
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Gorgias Downdetector vs IsDown
Looking for Gorgias outage alerts like Downdetector? IsDown monitors Gorgias's official status page for verified incident data, not just user reports. Know exactly when Gorgias is down, which components are affected, and when service health is restored. Here's why official Gorgias status monitoring beats crowdsourced detection:
| Features | IsDown | Downdetector |
|---|---|---|
| Official Gorgias status page monitoring. Know when Gorgias is down with real time incident details. | ||
| Monitor 6,020+ services including Gorgias in a single dashboard. | ||
| Instant Gorgias outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring: Gorgias official status plus user reports for early outage detection. | ||
| Maintenance feed for Gorgias | ||
| Granular alerts filtering by Gorgias components and regions. |
Monitor Gorgias Status with IsDown
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Frequently Asked Questions
Is Gorgias down today?
Gorgias isn't down. You can check Gorgias status and incident details on the top of the page. IsDown continuously monitors Gorgias official status page every few minutes. In the last 24 hours, there were 1 outages reported.
What is the current Gorgias status?
Gorgias is currently operational. You can check Gorgias status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
Is there a Gorgias outage now?
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Is Gorgias down today or just slow?
Currently there's no report of Gorgias being slow. Check on the top of the page if there are any reported problems by other users.
How are Gorgias outages detected?
IsDown monitors the Gorgias official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Is Gorgias having an outage right now?
Gorgias last outage was on March 26, 2026 with the title "AI Agent not processing email tickets"
How often does Gorgias go down?
IsDown has tracked 450 Gorgias incidents since April 2020. When Gorgias goes down, incidents typically resolve within 185 minutes.
Is Gorgias down for everyone or just me?
Check the Gorgias status at the top of this page. IsDown combines official status page data with user reports to show whether Gorgias is down for everyone or if the issue is on your end.
What Gorgias components does IsDown monitor?
IsDown monitors 37 Gorgias components in real-time, tracking the official status page for outages, degraded performance, and scheduled maintenance.
How to check if Gorgias is down?
- Subscribe (if possible) to updates on the official status page.
- Create an account in IsDown. Start monitoring Gorgias and get alerts in real-time when Gorgias has outages.
Why use IsDown to monitor Gorgias instead of the official status page?
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gorgias and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
How IsDown compares to DownDetector when monitoring Gorgias?
IsDown and DownDetector help users determine if Gorgias is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gorgias's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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