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Gorgias status. Is Gorgias down right now?

Gorgias status updated

Is Gorgias down?

Gorgias is working normally

IsDown last checked Gorgias status on at . We've received 0 user reports in the past 24 hours.
Monitoring since Apr 2020 · 439 incidents caught · 37 components tracked in real-time

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Gorgias service health over the last 24 hours

This chart shows the number of user-reported issues for Gorgias service health over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem.

Gorgias Outage Map

Gorgias outage map showing where users report when Gorgias is down

See where users report Gorgias is down. The map shows recent Gorgias outages from around the world.

Gorgias Outage Map

Recent Gorgias outage reports

See what users report when Gorgias is down and how Gorgias outages affect them.

  • Gorgias is having a hosting error.

  • Brie - Host Error Bad gateway Error code 502.

  • Steve - Having issues accessing gorgias..

  • Rosalia - I am getting a host error from the internal Gorgias server which is not allowing me to access Gorgias.

Monitor Gorgias status and outages

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  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
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Downtime health for the last 90 days

In the last 90 days, Gorgias had 20 incidents (15 major outages and 5 minor incidents) with a median duration of 1 hour 35 minutes.

Total
20

Incidents

Critical
15

Major Outages

Warning
5

Minor Incidents

Duration
1 hour

Median Resolution

Latest Gorgias outages detected by IsDown

Check Gorgias status history below. IsDown detects when Gorgias is down, tracking both official outages and user-reported issues.

34 minutes
Increased error rate across our platform on us-east1-c94b
Jan 14, 2026 at 05:29 PM
Detected 8 minutes before
about 5 hours
Helpdesk web application slowness
Dec 19, 2025 at 10:52 AM
about 1 hour
Increased error rate and delayed message processing
Dec 17, 2025 at 05:15 PM
about 9 hours
Slowness on Helpdesk
Dec 15, 2025 at 02:47 PM
about 1 hour
Delay in Knowledge updates sync for AI Agent
Dec 10, 2025 at 12:09 AM
44 minutes
Knowledge sync delay to AI Agent
Dec 09, 2025 at 06:05 PM
about 2 hours
Several Gorgias components down due to a third-party provider outage
Dec 05, 2025 at 11:22 AM
about 1 hour
Instability with real time updates
Dec 02, 2025 at 08:52 PM
about 9 hours
Shopify orders data sync is delayed in search and AI Shopping assistant ...
Dec 02, 2025 at 04:44 AM
about 5 hours
All actions should now be working as usual
Dec 01, 2025 at 05:37 AM
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Get alerts when Gorgias is down

  • Monitor all your external dependencies in one place
  • Get instant alerts when outages are detected
  • Be the first to know if service is down
  • Show real-time status on private or public status page
  • Keep your team informed
Start monitoring for free

Gorgias Components Status

Check if any Gorgias component is down. View the current status of 5 services and regions.

Component Status Details
Helpdesk status OK View details
Helpdesk Clusters status OK View details
Helpdesk Integrations status OK View details
Infrastructure & Cloud status OK View details
Website status OK View details

About Gorgias Status and Outage Monitoring

IsDown has monitored Gorgias continuously since April 2020, tracking this Customer Support & Success for 6 years. Over that time, we've documented 437 outages and incidents, averaging 6.4 per month. When Gorgias goes down, incidents typically resolve within 232 minutes based on historical data.

We monitor Gorgias's official status page across 37 components organized into 5 groups. IsDown interprets Gorgias statuses (operational, degraded performance, partial outage, and major outage) to deliver precise health metrics and filter alerts by the components you actually use.

When Gorgias is down, IsDown combines official status data with user reports for early detection. Vendors often delay acknowledging problems, so user reports help us alert you before the official announcement.

Engineering and operations teams rely on IsDown to track Gorgias status and receive verified outage alerts through Slack, Teams, PagerDuty, or 20+ other integrations.

How IsDown Monitors Gorgias

IsDown checks Gorgias's status page every few minutes, across all 37 components. We combine official status data with user reports to detect when Gorgias is down, often before the vendor announces it.

When Gorgias status changes, IsDown sends alerts to your preferred channels. Filter by severity to skip noise and focus on outages that affect your business.

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Gorgias status monitoring dashboard

What you get when monitoring Gorgias with IsDown

Track Gorgias incidents and downtimes by severity

IsDown checks Gorgias official status page for major/minor outages or downtimes. A major outage is when Gorgias experiences a critical issue that severely affects one or more services/regions. A minor incident is when Gorgias experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Gorgias outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users report problems with Gorgias

Gorgias and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Gorgias outages and downtimes

IsDown collects all information from the outages published in Gorgias status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Gorgias maintenance events

Gorgias publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Gorgias outages that impact your business

IsDown monitors Gorgias and all their 37 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Monitor Gorgias Alongside All Your Dependencies

Gorgias is just one of 5,451 services IsDown monitors. Add all your critical dependencies to one dashboard, get alerts when any service is down, and share a status page with your team.

One Dashboard

Monitor Gorgias health alongside all your other vendors in a single view.

Smart Alerts

Get notified when Gorgias is down. Filter by severity to skip noise.

20+ Integrations

Route Gorgias outage alerts to Slack, Teams, PagerDuty, or webhooks.

Status Page

Share Gorgias service status with your team or customers on a branded page.

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Gorgias Downdetector vs IsDown

Looking for Gorgias outage alerts like Downdetector? IsDown monitors Gorgias's official status page for verified incident data, not just user reports. Know exactly when Gorgias is down, which components are affected, and when service health is restored. Here's why official Gorgias status monitoring beats crowdsourced detection:

Features
Downdetector
Official Gorgias status page monitoring. Know when Gorgias is down with real time incident details.
Monitor 5,450+ services including Gorgias in a single dashboard.
Instant Gorgias outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring: Gorgias official status plus user reports for early outage detection.
Maintenance feed for Gorgias
Granular alerts filtering by Gorgias components and regions.
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Frequently Asked Questions

Is Gorgias down today?

Gorgias isn't down. You can check Gorgias status and incident details on the top of the page. IsDown continuously monitors Gorgias official status page every few minutes. In the last 24 hours, there were 0 outages reported.

What is the current Gorgias status?

Gorgias is currently operational. You can check Gorgias status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Gorgias outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Gorgias down today or just slow?

Currently there's no report of Gorgias being slow. Check on the top of the page if there are any reported problems by other users.

How are Gorgias outages detected?

IsDown monitors the Gorgias official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Gorgias having an outage right now?

Gorgias last outage was on January 14, 2026 with the title "Increased error rate across our platform on us-east1-c94b"

How to check if Gorgias is down?

Why use IsDown to monitor Gorgias instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gorgias and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Gorgias?

IsDown and DownDetector help users determine if Gorgias is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Gorgias's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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