Gorgias Status

Check if Gorgias is down, recent outages, user-reported issues, and outages map.

Is Gorgias down right now?

Gorgias is working normally

Last checked from Gorgias's status page

Gorgias not working today?

Real-time Status Aggregation

Track 4484+ vendors in one place

Early Outage Detection

Get alerts before official updates

Connect to your favorite tools

Slack, Teams, Datadog, and more

Custom Status Pages

Share updates with team or customers

Gorgias outages and problems reported today

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Recent Gorgias Outages and Downtime History

IsDown has tracked 401 incidents since started monitoring Gorgias status in April 2020. We collect data from 4484+ services, and normalize the data to give you a clear picture of the impact of the outage.

Date Status Incident Duration
Sep 24, 2025
08:17 AM EDT
Major Help Center returning 404 40 minutes
Sep 23, 2025
08:33 PM EDT
Major Agent messages not sending about 1 hour
Sep 22, 2025
05:15 AM EDT
Minor Agent are not able to cancel order from gorgias about 10 hours
Sep 18, 2025
03:13 AM EDT
Major Shopify live updates issue about 14 hours
Sep 14, 2025
05:15 PM EDT
Major Delays in the processing of tickets across most customers about 1 hour
Sep 09, 2025
02:37 PM EDT
Major Users are not able to export ticket metrics Drilldown about 1 hour
Sep 02, 2025
10:33 AM EDT
Major Chat and AI Agent features are currently unavailable about 4 hours
Aug 29, 2025
11:30 AM EDT
Major High error rate accessing endpoints on our us-east4 cluster 34 minutes
Aug 27, 2025
03:23 AM EDT
Major Drilldown export feature not working about 2 hours
Aug 21, 2025
05:12 AM EDT
Major Help center pages are not loading 44 minutes
Sign up and check all outage history

Gorgias problems reported by users

  • Lisa

    interface not working, not possible to answer tickets

  • N/A

    Gorgias Is down reporting error

  • M

    won't let me click onto tickets

  • Danielle

    I keep getting a error when trying to use the Help Center

  • Ty

    App keeps reloading mid ticket causing the draft email to be deleted

  • Becky

    Not loading, failing to fetch results

  • Leah

    We are not able to access any tickets or information in Gorgias. They whole system is causing an error.

  • Nerne

    Can't access website. All else is working.

  • Lisa

    The page won't load. Could it be my Internet or is there an issue with gorgias? Thank you so much!

  • Caroline

    Can’t login using app on phone

  • Josh

    502 server error, cannot fetch tickets.

  • Melissa

    Getting a 502 error message

  • Amy

    not pulling tickets or any information.

  • Helen

    Mobile Apps

    The mobile app isn't notifying me when customers raise a query

  • Valerie

    None of my messages are loading on my gorgias page. I'm using Chrome

  • Hannah

    Tickets views are not loading

  • Cristy

    I couldn't see the subject or titles of my emails from Gorgias

  • Meredith

    We are sending tickets and receiving replies stating the following: The response from the remote server was: 550 5.7.9 This mail has been blocked because the sender is unauthenticated. Yahoo requires all senders to authenticate with either SPF or DKIM. We have only seen this reply pop up...

  • Michael

    Can't send help messages to support or use flows

Gorgias scheduled maintenances

IsDown aggregates scheduled maintenances for Gorgias. Currently, there are 1 more maintenances scheduled.

  • Sep 25 2025
    Emergency Database maintenance - North America

    Scheduled for September 25, 2025 at 05:00 AM EDT · until 06:00 AM EDT

    On Tuesday, September 25nd between 09:00 and 10:00 UTC, for up to 60 minutes, customers in our North America region may experience interruptions or limited availability while we perform maintenance on our infrastructure.

Gorgias status page - All services & components

IsDown Logo

Be the First to Know When Vendors Go Down

Monitor AWS and 4484+ other vendors in real-time
See every service status at a glance, no more checking multiple sites
Take action on vendor outages before they impact your customers
No credit card • Cancel anytime • Setup in 5 minutes
IsDown aggregates various status pages from services into a very clear dashboard. Worth every penny.

Frequently Asked Questions

Is Gorgias down today?

Gorgias isn't down. You can check Gorgias status and incident details on the top of the page. IsDown continuously monitors Gorgias official status page every few minutes. In the last 24 hours, there were 2 outages reported.

What is the current Gorgias status?

Gorgias is currently operational. You can check Gorgias status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Gorgias outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Gorgias down today or just slow?

Currently there's no report of Gorgias being slow. Check on the top of the page if there are any reported problems by other users.

How are Gorgias outages detected?

IsDown monitors the Gorgias official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Gorgias having an outage right now?

Gorgias last outage was on September 24, 2025 with the title "Help Center returning 404"

Gorgias down for everyone or just me?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How to check if Gorgias is down?

Why use IsDown to monitor Gorgias instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gorgias and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

What is a Status Page Aggregator?

A Status Page Aggregator centralizes the status updates from multiple service providers into one dashboard, allowing you to monitor and receive alerts about outages or issues from all your critical services in one place.

How can a Status Page Aggregator benefit our business?

The Status Aggregator brings you the convenience of monitoring all your critical services in one place, eliminating the need to check the status on multiple websites. It ensures timely alerts on service disruptions, helping you quickly address issues and minimize operational impacts.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Gorgias status changes?

IsDown offers an easy way to monitor Gorgias with maximum flexibility

Major Outages Notifications

IsDown monitors Gorgias for major outages. A major outage is when Gorgias experiences a critical issue that severely affects one or more services/regions. When Gorgias marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Gorgias status page for minor outages. A minor outage is when Gorgias experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Gorgias status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Gorgias publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Gorgias and all their 37 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Detection

Gorgias and other vendors don't always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

We play well with others

Get Gorgias outage notifications where you need them the most

The data and notifications you need, in the tools you already use.

Latest Articles from our Blog

See all the blog articles

Never again lose time looking in the wrong place

14-day free trial · No credit card required · No code required