Is Gorgias Down?

Live Gorgias status. See if Gorgias is down, view recent outages, and get real-time alerts when problems start.

What is Gorgias current status?

Gorgias is operational

IsDown pulls data from Gorgias's status page every few minutes and collects user-reported issues. Refresh the page to see if there are any updates.

Gorgias not working for you?

Gorgias issues reported by users in the last 24 hours

This chart displays the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

Gorgias outage history

IsDown has tracked 372 incidents since started monitoring Gorgias status in April 2020. We collect data from 4200+ services, and normalize the data to give you a clear picture of the impact of the outage.

  • May 22 2025

    about 5 hours ago · lasted about 3 hours

    Our monitoring systems have detected potential access problems affecting a subset of users. We are actively investigating the root cause and working to restore full service as quickly as possible. We will provide an update within the next 30 minu...

  • May 17 2025

    5 days ago · lasted about 7 hours

    We are currently investigating this issue.

  • May 12 2025

    10 days ago · lasted 13 minutes

    BigCommerce have an outage regarding the webhooks: https://status.bigcommerce.com/. The impact is that the widget data is not getting updated for the BigCommerce integrations. All the accounts are affected by this issue. We are following BigComm...

  • Apr 2020 ...
    IsDown started monitoring Gorgias status

    We've tracked and collected 372 incidents since started monitoring Gorgias status

Sign up and check all outage history
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Latest user comments about Gorgias problems

  • T

    Ty

    App keeps reloading mid ticket causing the draft email to be deleted

  • B

    Becky

    Not loading, failing to fetch results

  • L

    Leah

    We are not able to access any tickets or information in Gorgias. They whole system is causing an error.

  • N

    Nerne

    Can't access website. All else is working.

  • L

    Lisa

    The page won't load. Could it be my Internet or is there an issue with gorgias? Thank you so much!

  • C

    Caroline

    Can’t login using app on phone

  • J

    Josh

    502 server error, cannot fetch tickets.

  • M

    Melissa

    Getting a 502 error message

  • A

    Amy

    not pulling tickets or any information.

  • H

    Helen

    Mobile Apps

    The mobile app isn't notifying me when customers raise a query

  • V

    Valerie

    None of my messages are loading on my gorgias page. I'm using Chrome

  • H

    Hannah

    Tickets views are not loading

  • C

    Cristy

    I couldn't see the subject or titles of my emails from Gorgias

  • M

    Meredith

    We are sending tickets and receiving replies stating the following: The response from the remote server was: 550 5.7.9 This mail has been blocked because the sender is unauthenticated. Yahoo requires all senders to authenticate with either SPF or DKIM. We have only seen this reply pop up...

  • M

    Michael

    Can't send help messages to support or use flows

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Frequently Asked Questions

Is Gorgias down today?

Gorgias isn't down. You can check Gorgias status and incident details on the top of the page. IsDown continuously monitors Gorgias official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Gorgias status?

Gorgias is currently operational. You can check Gorgias status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Gorgias outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Gorgias slow today?

Currently there's no report of Gorgias being slow. Check on the top of the page if there are any reported problems by other users.

How are Gorgias outages detected?

IsDown monitors the Gorgias official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

When was the last Gorgias outage?

Gorgias last outage was on May 22, 2025 with the title "Helpdesk Access Issues"

Gorgias not working for you? How do I know if Gorgias is down?

  • Check on the top of the page if there are any reported problems by other users.
  • Find their support at their official website.
  • Find their support contact at their official status page.

How can I check Gorgias status and outages?

Why use IsDown to monitor Gorgias instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Gorgias and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector?

IsDown and DownDetector help users determine if a service is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information. The integration allows us to provide more details about the outage, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

Want to be informed about Gorgias status changes?

IsDown offers an easy way to monitor Gorgias with maximum flexibility

Major Outages Notifications

IsDown monitors Gorgias for major outages. A major outage is when Gorgias experiences a critical issue that severely affects one or more services/regions. When Gorgias marks an incident as a major outage, IsDown updates its internal status, the customer status page and dashboard. Depending on the customer settings, IsDown will also send notifications.

Minor Outages Notifications

IsDown monitors Gorgias status page for minor outages. A minor outage is when Gorgias experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. When a minor outage occurs, IsDown updates its internal status and shares that information on the customer status page. Depending on the customer settings, IsDown will also send notifications.

Outage Details

IsDown collects all information from the outages published in Gorgias status page to provide the most accurate information. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Maintenance Feed

Gorgias publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Component Filtering

IsDown monitors Gorgias and all their 37 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

Early Outage Indicators

Gorgias and other vendors don’t always report outages on time. Our crowdsourced status platform helps you stay ahead of outages. Users report issues and outages, sharing details on what problems they are facing. We use that info to provide early signs of outages. This way, even without an official update, you can stay ahead of possible problems.

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