Outage in Gorgias

Issues with billing

Resolved Major
July 31, 2025 - Started 14 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently experiencing issues with our billing system. Our team is actively investigating the situation to resolve it as quickly as possible. We appreciate your patience and will provide updates as we have more information
Components affected
Gorgias Stripe API
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 07/31/2025 07:17PM

This incident has been resolved.

MONITORING 14 days ago - at 07/31/2025 07:14PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 14 days ago - at 07/31/2025 06:26PM

We are currently experiencing issues with our billing system. Our team is actively investigating the situation to resolve it as quickly as possible. We appreciate your patience and will provide updates as we have more information

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