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Outage in Gorgias

Some customers's billing information are not available

Resolved Major
October 20, 2025 - Started 6 months ago - Lasted about 24 hours
Official incident page

Incident Report

One of our partner is encountering issues which impact the fetch of the billing information for some of our customers. Billing status page may not be responding.

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Latest Updates ( sorted recent to last )
MONITORING 6 months ago - at 10/20/2025 01:51PM

One of our partner is encountering issues which impact the fetch of the billing information for some of our customers.
Billing status page may not be responding.
Incident is on the way to be mitigated, we are still encountering some slowness and errors

IDENTIFIED 6 months ago - at 10/20/2025 08:39AM

One of our partner is encountering issues which impact the fetch of the billing information for some of our customers.
Billing status page may not be responding.

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