Outage in Gorgias
Products and shopping carts shopify data might be outdated
Resolved MajorIncident Report
We are currently investigating this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/13/2025 05:54AM
All delayed data has been processed and the system is now stable.
MONITORING
6 months ago - at 10/12/2025 09:46PM
We are still consuming the delayed data.
MONITORING
6 months ago - at 10/12/2025 08:41PM
The system started to recover and we are consuming the delayed data.
MONITORING
6 months ago - at 10/12/2025 08:17PM
A fix was implemented and we are monitoring the progression.
INVESTIGATING
6 months ago - at 10/12/2025 07:48PM
We are still investigating the issue
INVESTIGATING
6 months ago - at 10/12/2025 07:05PM
We are currently investigating this issue.
Latest Gorgias outages
Customers' search not up to date - 10 days ago
Automation Rules Not Triggering - 13 days ago
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