Multiple GoTo Products - Issues starting sessions

We have confirmed that the issue has been resolved and that all systems are 100% operational.

We will conduct an internal review of this issue and make appropriate improvements to our system to help prevent or minimize future recurrence.

Our engineers have corrected the issue and we are confirming that all services are functional.

We will continue monitoring the situation and provide a final update shortly.

The teams are continuing to work on mitigation options for the various services, as well as trying to address the root cause of this issue.

We will provide another update shortly.

We are seeing some improvements in functionality of the different products which were affected by this issue.

We will provide another update shortly.

Our engineers have identified the issue and are now actively working towards a resolution.

We will provide another update shortly.

We are actively investigating reports that some GoTo customers may be intermittent experiencing issues. These issues vary according to the product.

For GoTo Meeting, Webinar and Training, as well as for GoTo Assist, we are seeing intermittent issues with starting and joining sessions. For GoTo Connect, calls are not affected, but customers may see issues with presence, fax and license provisioning.

Our engineers are working to identify the issue and will provide another update shortly.

We are actively investigating reports that some GoToMeeting, GoTo Webinar, GoTo Training as well as GoTo Assist customers may be experiencing issue starting sessions.

Our engineers are working to identify the issue and will provide another update shortly.