Outage in Grafana

Elevated Mimir Read/Write Errors

Resolved Major
November 17, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

Incident Report

We are investigating elevated Mimir read errors beginning at approximately 21:57 UTC. The errors are technically retriable, but most retries are unlikely to succeed at this time. This may result in failed or delayed query responses for some users. Engineering is actively investigating the root cause and working to restore normal read performance. We will provide further updates as we learn more.

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Latest Updates ( sorted recent to last )
RESOLVED about 23 hours ago - at 11/18/2025 12:10AM

We continue to observe a continued period of recovery. As of 00:08 UTC, we are considering this issue resolved. No further updates.

MONITORING 1 day ago - at 11/17/2025 11:27PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 1 day ago - at 11/17/2025 10:55PM

Our teams have been alerted that Synthetic Monitoring will also be affected by this outage.

Users may see gaps in their Synthetic Monitoring metrics as well as missed alerts as a result of this.

We continue to investigate and will provide further updates as they become available.

INVESTIGATING 1 day ago - at 11/17/2025 10:47PM

The investigation has revealed that metric ingestion is also affected, including log-generated recording rules. We are continuing to investigate the root cause and will provide further updates as more information becomes available.

INVESTIGATING 1 day ago - at 11/17/2025 10:47PM

The investigation has revealed that metric ingestion is also affected, including log-generated recording rules. We are continuing to investigate the root cause and will provide further updates as more information becomes available.

INVESTIGATING 1 day ago - at 11/17/2025 10:33PM

Span metrics have also been identified as affected. We are continuing to investigate the root cause and will share further updates as more information becomes available.

INVESTIGATING 1 day ago - at 11/17/2025 10:22PM

We are investigating elevated Mimir read errors beginning at approximately 21:57 UTC.

The errors are technically retriable, but most retries are unlikely to succeed at this time. This may result in failed or delayed query responses for some users.

Engineering is actively investigating the root cause and working to restore normal read performance.

We will provide further updates as we learn more.

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